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can't make jpgs.

Engaged ,
Jul 03, 2023 Jul 03, 2023

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I used Topaz Photo AI to process 30 tifs using the standalone version.  I was then going to use my saved action that adds a watermark and copyright and make a jpg., and it stopped before saving and offered a PSD.  I tried to save instead as JPG and this was not a choice, only jpeg2000. I decided to use save as on the tiff before the actions, and zip file was highlighted, something I never use, and saved as LZW as I have always for decades.  But it made no difference, so I saved as the jpf.  This shows in Bridge but when I go to load for a site such as Bugguide, it shows an empty box, so is useless.  

Saving with no compression and trying again doesn't work either, so what kind of tiff can this be that can't be saved as a jpg?

Still waiting for topaz response.

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