cannot see thumbnails

[Simon-B_Dave]

Good day,

I wondered if someone could help.

I use adobe illustrator mainly alongside bridge most of the time.

I am also running the software "Onyx-Thrive" as a rip queue for wide-format printing.

I don't know if an update installed recently has caused my problem or if it's related to the Adobe updates.

But since then I am now unable to see the thumbnail preview or open any PDF files. I'm advised they are read-only. Can anyone help with this? I've uninstalled most of the Adobe suite I have installed and reinstalled it.

Illustrator appears to open the PDF's but Acrobat does not plus no thumbnails at all in Bridge.

Many thanks

Simon

[Simon-B_Dave]

[kglad]

<moved from using the community >

[Simon-B_Dave]

Sorry, can you explain?

[kglad]

you posted in the wrong forum and i moved it.

[Simon-B_Dave]

Ah, i thought that may be the case.  Thank you. I just thought I would double check.

Thank you 🙂 

[Lumigraphics]

Does preview open those pdfs? They show as 0 bytes which means no content.

[Simon-B_Dave]

Thanks for your reply.
No. everything appears to suddenly show as 0kb. I've just logged in to my nass and everything is showing with above 0kb.

Do you think a re-mapping to the network drive may help this? I do suddenly have a hell of a lot of temp files?

thanks,

[Simon-B_Dave]

There appears to be a large quantity of files in a #recycle folder

[Lumigraphics]

I would find out what is going wrong with your storage.

[Simon-B_Dave]

Thanks,
I'm trying to find out who has been logging on and deleting files.

I believe they are still in a recyle file on my Synology NAS but proving who it is between the time I left and the next day. Bride Cashing would not have effected this would it?

[Lumigraphics]

Caching does not delete anything. I'd make sure you don't have malware and check with Synology to see what they say.

[Simon-B_Dave]

Thank you for all your replies.

I don't know what happened but, I think everything is showing up again.
I just wondered I believe Bridge now has a "New Content" tab option, can we not "Open in new window"? or am I just missing the menu option? 

Thanks

[gary_sc]

That is correct; in this release, we can make multiple Content tabs to move things around and look at things but only in one window.

[Simon-B_Dave]

Thanks for your reply,

Oh, well that's a disappointment often use it when using multiple screens.

Thanks

Si