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File downloader not opening Bridge after finishing download

New Here ,
Nov 08, 2021 Nov 08, 2021

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Since the latest update I download images via bridge and in the download screen there is a box to tick which opens bridge when download is finished. It used to do this but now doesn't. I spent over an hour with an advisor he took over my computer and not only failed to fix the problem but failed to understand what the problem was completely useless. There is also no way to contact anyone to find out what to do now. The phone line is never answered and there is no email. Any suggestions as to what I do now as I am paying for a service and it is not working and yet it used to?????

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