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Getting only generic blue icons of raw images (CR2) in Bridge CS3

New Here ,
Jan 29, 2017 Jan 29, 2017

I got my Photoshop CS3 and Camera Raw loaded onto my new computer. In Bridge my jpeg  images (thumbnails) do preview in the Content area but my raw images (or Canon CR2 images) are displayed as generic blue icons with the file number. When I double click on them it does open the Camera Raw dialog box but I would like to see all the raw thumbnail files in Bridge content at once as I can do with the jpeg files.

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Community Expert ,
Jan 29, 2017 Jan 29, 2017

what cannon model camera do you have?

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New Here ,
Jan 29, 2017 Jan 29, 2017

EOS 50D

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Community Expert ,
Jan 29, 2017 Jan 29, 2017

you need cr 4.6.  you can update to the latest version of ps and bridge cs3 to obtain cr 4.6

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/

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New Here ,
Jan 29, 2017 Jan 29, 2017

I already have Camera Raw 4.6 and it is working. I can load raw images from Bridge and get the  Camera Raw dialog box.  It only the raw thumbnails in Bridge that appear as generic blue icons in the context.  There must be something in "preference" area that control the view.

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Community Expert ,
Jan 29, 2017 Jan 29, 2017
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Community Expert ,
Jan 29, 2017 Jan 29, 2017

What operating system are you using?

If in Bridge CS3 you go to Edit>Preferences>Camera Raw Preferences (windows) or

Bridge CS3>Camera Raw Preferences (mac), what version does it say at the top?

c3a.png

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New Here ,
Jan 30, 2017 Jan 30, 2017

I am using windows 10. 

When in Bridge and go to Edit>Camera Raw Preferences it says that it is Version 4.0 which is strange because I copied version 4.0  and then removed (deleted) it from C:/Adobe/PhotoshopCS3/Plugins/File Fomats/Camera Raw. And then copied version 4.6 to that location.  And also, now when I am in Photoshop CS3 and go to Help>About Plug-in there are two Camera Raws listed.  Is this the source of the problem and if so, how can there be two Camera Raws listed there when I deleted the 4.0 version?

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

Your using the 32 bit version of windows 10?

Delete the camera raw plugins in

C:/Adobe/PhotoshopCS3/Plugins/File Formats

The 4.6 camera raw plugin goes in

Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats

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New Here ,
Jan 30, 2017 Jan 30, 2017

Hi. I am actually operating on a Mac computer. I used bridge two days ago and it was fine. But I wipe out my computer and reinstalled my programs.

Alyssa

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LEGEND ,
Jan 30, 2017 Jan 30, 2017

Update all your Adobe software to the latest point release version. You probably installed the original release and never updated to the newer Point releases.

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New Here ,
Jan 30, 2017 Jan 30, 2017

That did resolve which version of Camera Raw is being used. Version 4.6 is now in effect. But the generic blue icons still remain in the Bridge content area.

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

robertk,

So in

Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats

you only have one Camera Raw.8bi file?

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New Here ,
Jan 30, 2017 Jan 30, 2017

Yes I have only one Camera Raw.8bi file currently. In that thread Program Files/Common Files/Adobe/Plug-Ins/CS3/File Formats a Camera Raw 4 and Camera 8 do appear along with Plug-Ins as a sub-division of Adobe.

Also, I had done Tool>Cache>Purge Cache. But I did just tried it again, with no success.

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New Here ,
Jan 30, 2017 Jan 30, 2017

But wait a minute!! The raw icons do appear to be appearing now! Thanks.

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

Also in bridge try

Tools > Cache > Purge Cache.

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New Here ,
Jan 31, 2017 Jan 31, 2017

I tried all the methods above and I am still unable to view thumbnails. I am however unable to open them in camera raw either. So I know my problem is with my camera raw not being up to date however none of the updates I have downloaded have worked either. I used this program 2 days ago fine, and did not need the DMG converter. I am running CS6 and have a canon 6d.

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Community Expert ,
Jan 31, 2017 Jan 31, 2017

alyssadenise86,

You said you wiped your computer, meaning you reinstalled mac os x?

Have you used Help>Updates from within photoshop cs6 to get the latest cs6 updates?

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New Here ,
Feb 01, 2017 Feb 01, 2017
LATEST

I reienstalled my OS yes. But I knew my

Problem was with my camera raw version not being up to date to support my 6D. However I also knew I didn't need the DMG converter before. I kept reading the forums on here and found that under help in photoshop you can find out if there are any updates for your software and it downloads them directly. I was just downloading the wrong updates before! It's all worked out now. Thanks!!

Alyssa

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Adobe Employee ,
Jan 30, 2017 Jan 30, 2017

Hi All,

We have released a new version of Bridge (CC 2017) on 02 Nov 2016. The version has many updates, bug fixes & new features.

Bridge is still a free product and can be downloaded using Adobe Creative Cloud application, or from creative.adobe.com.

Please try out the new version and check out the new features.

Thanks,

Deepak Gupta

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

Bridge CC 2017 doesn't work with photoshop cs3 or any non photoshop cc version.

For example, Edit in Camera Raw would no longer work because the camera raw version that goes with bridge cc 2017 requires a photoshop cc version in order to work.

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