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Label shortcuts no longer work.

Explorer ,
Aug 02, 2024 Aug 02, 2024

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As of today, the shortcuts Bridge for labelling (either numerical or cmd-x) don't seem to work. I have both Bridge (beta) and Bridge installed and the shortcuts don't seem to work with either. Even when I manually add a label it won't show it. 

 

Help!

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Beta , Bug , Problem or error

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correct answers 1 Correct answer

Advocate , Aug 02, 2024 Aug 02, 2024
Explorer ,
Aug 02, 2024 Aug 02, 2024

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Sorry, Mac OS 15 and latest Bridge updates installed. This is both labels and ratings. The shortcuts are fine in Camera Raw and save perfectly. I suspect the labels/ratings are there but are not showing as the Edit menu says "Undo rating" after I hit the shortcut. 

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Advocate ,
Aug 02, 2024 Aug 02, 2024

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Explorer ,
Aug 02, 2024 Aug 02, 2024

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Ah, right. I wondered if that was the case but it didn't seem likely as it works in other Adobe apps. Hopefully there will be an update soon. I'll report to Apple too. 

Thank you. 

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Engaged ,
Aug 04, 2024 Aug 04, 2024

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Do you maybe have an external service, such as Dropbox watching your folders? We have this setup and Bridge struggles, particularly with Label-assignment. Once I pause Dropbox syncing, Labels work again, also via Hotkeys. I see similar issues when assigning keywords, but labels are worse.

I always wanted to script this. If Bridge has focus and Command X gets run (hotkeys get pressed), pause Dropbox for an hour and show a toast message. If anyone knows how to do this on Windows (Autohotkey, possibly?) I'd be happy to learn.

Obviously, it would be far better when Adobe would resolve this problem (automatically retry failed assignments).

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Explorer ,
Aug 04, 2024 Aug 04, 2024

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Thanks for the reply. I do have Dropbox backup for some folders (Documents etc) but the files I'm working on are from a standalone hard drive which is specifically excluded from that. Also it was fine until my wife decided to upgrade (!) to the beta. 

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Explorer ,
Aug 04, 2024 Aug 04, 2024

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I've sent a bug report feedback on this to Apple so fingers crossed it's resolved. 

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Community Beginner ,
Sep 18, 2024 Sep 18, 2024

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The official version of macOS came out yesterday, is this issue fixed now?

 

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Explorer ,
Sep 18, 2024 Sep 18, 2024

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Yes, it seems to be, at least on mine.

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Community Beginner ,
Sep 18, 2024 Sep 18, 2024

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Thanks to your reply, I can now update my OS with peace of mind.
Thank you.

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Community Beginner ,
Sep 18, 2024 Sep 18, 2024

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I had the same problem and had to change my Mac OS to 14. 
I am using the M1 MacBook Pro.

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