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Photoshop CC is currently busy

New Here ,
Jun 05, 2017 Jun 05, 2017

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Photoshop CC is currently busy with another task. Please finish that task in PS - open the document you want to place into and try again ..

I receive this message frequently ... Is there a solution?

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2017 Jun 08, 2017

Hi Marijke,

Could you please let us know when are you getting this error message?

Which version of Bridge are you using and on Which operating system?

You can try the following steps and let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

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Adobe Employee ,
Jun 08, 2017 Jun 08, 2017

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Hi Marijke,

Could you please let us know when are you getting this error message?

Which version of Bridge are you using and on Which operating system?

You can try the following steps and let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

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New Here ,
Jun 11, 2017 Jun 11, 2017

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Thank you for the answer .. the problem is solved ..

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Adobe Employee ,
Jun 12, 2017 Jun 12, 2017

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Glad you got it working, feel free to reach out to us for any future queries.

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Explorer ,
Jun 08, 2023 Jun 08, 2023

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I just ran into this in Bridge 2022 with Photoshop 2022 on Windows. It still happened even after quitting Photoshop. After I found and killed three instances of Photoshop.exe and it all worked: Open Task Manager, click the Details tab, choose extraneous process(es), click the "End Task" button on the bottom right.

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