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Photoshop options are missing under tools in Adobe Bridge 2019 CC

Community Beginner ,
Feb 21, 2019 Feb 21, 2019

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I downloaded the latest version of Adobe Bridge CC 2019. Something werid is happening in my Bridge. Usually we can click tools bar and click photoshop options and use Image Processor. However, my new 2019 Bridge does not have Photoshop options!!! God, I am dying. Someone please help me or if you are experiencing the same problem as mine.

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correct answers 1 Correct answer

Community Beginner , Apr 30, 2020 Apr 30, 2020

This solved my problem! I updated Bridge and opened it before updating Photoshop. Once I updated Photoshop all the tools came back.

 

Thanks!

 

Chris

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

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Under Bridge Preferences, can you check your startup scripts?

Screen Shot 2019-02-21 at 3.49.48 PM.png

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

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They are all checked and I don't know why Photoshop option is still missing. When I click " Reveal My Startup Scripts", there is no documents in the folder...

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

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This looks to have an answer. You might have to install CC 2018 to fix it.

Bridge CC 2018 - batch and image processor disappeared

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

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Unluckily, I tried 2018 version as well. Photoshop is still missing...

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

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Some had the same problem when they had CC 2018 installed. A reinstall of CC 2018 was suggested as a fix. Perhaps a reinstall of CC 2019 might work.

Missing Tools on Menu – Ask Tim Grey

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

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I already reinstalled it three times...

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

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I'll move this to the Bridge forum and see if someone there can better help you.

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Community Beginner ,
Feb 21, 2019 Feb 21, 2019

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Thank you so much though!

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Community Expert ,
Feb 21, 2019 Feb 21, 2019

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You can also Contact Customer Care , normally by chat and see what they can offer. Their support is also a part of your plan. They are closed weekends.

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Guest
Apr 17, 2019 Apr 17, 2019

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Screen+Shot+2019-02-21+at+3.49.48+PM.png

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LEGEND ,
Feb 22, 2019 Feb 22, 2019

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Bridge and Photoshop versions must match. CC2018, CC 2019.

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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This solved my problem! I updated Bridge and opened it before updating Photoshop. Once I updated Photoshop all the tools came back.

 

Thanks!

 

Chris

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Explorer ,
Apr 29, 2020 Apr 29, 2020

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I had exactly the same problem - hugely frustrating.

Uninstall latest version of Bridge. Reinstall latest version of Bridge but when asked "Do you want to import preferences from previous version of Bridge" Click NO ! If you click YES, i'm guessing you don't get Photoshop and Image Processor listed in Tools > Photoshop>Image Processor.  Worked for me. Yippeeee ! 🙂

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New Here ,
Aug 04, 2023 Aug 04, 2023

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Its 2023 and toosl photoshop disappearing and this method is not working

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New Here ,
Feb 18, 2022 Feb 18, 2022

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The tools bar no longer shows photoshop. I usually go to tools, photoshop and then image processor to convert from camera raw/dng to jpeg. I had it happen before and I don't remember the fix. I used to have cs six on my computer and went back to that.

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Community Expert ,
Feb 18, 2022 Feb 18, 2022

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Please scroll up on this thread, the answers are there.

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New Here ,
Feb 18, 2022 Feb 18, 2022

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Your Adobe Case ADB-23328292-Y5V1

Dear Frank,

 

Greetings from Adobe,

As per your confirmation over the email here is your case ID (ADB-23328292-Y5V1) for future references and all the information related to the troubleshooting steps and detailed interactions is saved in the case ID.

Kindly follow the below steps to fix the error that you faced:

Press and hold Alt+Shift+Ctrl just after opening Bridge to reset preferences
 
In case your face any such issues, please feel free to reach us back and we will be more than happy to assist you further. You can reach out to our Technical Support via Phone support as well.


(Monday - Friday, 5 AM to 7 PM PST) for assistance. 
https://helpx.adobe.com/contact/phone.html 

https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html


 

 

Thanks for working with us, 

Adobe Customer Care  

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Contributor ,
Aug 11, 2023 Aug 11, 2023

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LATEST

Didn't work

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