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Poor display quality on Mac

Community Beginner ,
Aug 24, 2023 Aug 24, 2023

Hello to the community,

High quality preview construction is good on Bridge 2022 but not on Bridge 2023.

Problem in the second post...

Here is my configuration:

Capture d’écran 2023-08-19 à 09.57.22.jpg

Capture d’écran 2023-08-19 à 09.27.29.jpg

Capture d’écran 2023-08-19 à 09.12.56.jpg

Capture d’écran 2023-08-19 à 09.15.49.jpg

Capture d’écran 2023-08-19 à 09.13.04.jpg

Capture d’écran 2023-08-19 à 09.12.01.jpg

Capture d’écran 2023-08-19 à 09.07.48.jpg

Capture d’écran 2023-08-19 à 09.10.32.jpg

Capture d’écran 2023-08-19 à 09.25.59.jpg

Capture d’écran 2023-08-19 à 09.17.01.jpg

 

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Bug , Problem or error
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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

After emptying the various caches (cache memory and 100% previews), here are the dimensions of the images in the v36 folder (example with the dimensions of the following original image).

Capture d’écran 2023-08-19 à 09.30.45.jpg

Vignettes B2023 :

Capture d’écran 2023-08-19 à 09.05.35.jpg

Vignettes B2022 :

Capture d’écran 2023-08-19 à 09.01.07.jpg

High-quality preview (screen size) B2023 with space bar:

Capture d’écran 2023-08-19 à 09.05.58.jpg

High-quality preview (screen size) B2022 :

Capture d’écran 2023-08-19 à 09.01.46.jpg

Overview 100% B2023 with clic on high quality preview:

Capture d’écran 2023-08-19 à 09.02.21.jpg

Overview 100% B2022 :

Capture d’écran 2023-08-19 à 09.02.21.jpg

I use the high-quality preview all the time to check the image and its sharpness, so differences in thumbnail dimensions are less annoying).
The preview created with B2023 is only 2048 px wide (5120 on B2022) and doesn't allow me to check my images.
It's worth noting that when I click on the 100% preview and then return to the high quality preview, the dimensions change without being sufficient to judge the quality of the image (from 2048 to 2560).

Capture d’écran 2023-08-19 à 09.54.54.jpg

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

Hi,

Thank you for the feedback.

 

Could you let us know about the bridge version so we can better understand this issue?

Also, could you please share sample files with us at sharewithbr@adobe.com?

 

Regards,
Bridge Team

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Print screen with B2022 and B2023

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Community Beginner ,
Sep 14, 2023 Sep 14, 2023

Same issue with B2024...

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Community Beginner ,
Apr 15, 2025 Apr 15, 2025

Continuation of my problem

I still have previews on B2022 at 5120 pixels wide and 2048 with B2025.

I bought a Mac Studio with a 27-inch studio display.

Installation from 0 of the system and B2025, the previews are 2048 pixels.

Installation of B2022, the previews are also 2048 pixels.

Resetting and reinstalling Time Machine, B2022 displays previews in 5120 pixels.

On the old Mac, deleting all Adobe applications and settings and then reinstalling B2022 and B2025, previews are only 2048.

Reinstallation from Time Machine, the previews are again 5120.

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Adobe Employee ,
Apr 17, 2025 Apr 17, 2025
LATEST

Hey @Jean Discours

I'm so sorry you're still encountering this issue. The team has asked if you could share sample files that cause this issue so they can test out on their end. Can you PM a couple of files they can test out?

Thank you! 
CM

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