I'm unable to star rate images. No matter how I try to rate them whether using the keyboard shortcut or the Label menu. All it does when I rate the image there is a quick flash of text (Writing metadata to C8576584.CR2) and no rating is applied. I was able to clear cache and the rating showed up, then I wanted to change the rating and it doesn't work again and it doesn't work on other images either.
What is your OS (and what release)?
What release of Bridge are you using?
Where are the files you're having issues with located (on your computer's hard drive, external drive, where)?
OK, good. You are ahead of me.
Now, can you go to the Tools (menu) -> Cache -> Purge cache for folder (name of folder) and do that?
Does that help?
Yes, I forgot to mention that I also purged cache, and what that does is it displays the correct rating but then when I rate the next photo it doesn't work again. So then I purge the cache again and the rating for that photo shows up and so on. Certainly, I should not have to do that.
Hmmm, OK, thanks.
Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."
OK, I reset preferences and the problem is still there.
Anybody else has any clues? This is a really ennoying issue.
Hi @Maggie26811090460j ,
Thanks for your feedback.
Could you share the following details about the issue:
Is the issue specific to particular files/format?
Please share the sample file/files and screen recording on which you are observing the issue at firstname.lastname@example.org