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Videos have no thumbs

Engaged ,
Jan 21, 2022 Jan 21, 2022

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So with the CC updates, that I feel like are an extortion scheme, I now find that with my new camera I had no thumbnails for anything.  I updated and was able to see the RAW files but not the videos.  They can be viewed in Nikon's free program and played as well, but in CC Bridge of Photoshop, just a box, can't play nor add data.  As at some point I use a custom program to extract the metadata to add to my database, this is a major problem. Windows media, also free can play the videos but I can't do anything in CC.

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Community Expert ,
Jan 21, 2022 Jan 21, 2022

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What camera and what codec/format are these videos?

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