I have tried updating to Bridge 11.01 but every time I do I get error messages (when first opening the new version of Bridge) suggesting I'm not connected to the web (I am) and/or Adobe servers cannot find my subscription details. I've tried working my way through the suggested ways of resolving this problem and none of them work. It's all taking too long – and I have work to do – so I have deleted the new download and reverted to the previous version of Bridge which works absolutely fine. But if Adobe can fix their Bridge 11.01 – or if anyone has a bright idea to get this new update working quickly – I'd be very grateful. Thank you.
Suggest you log out of the ACC app. Reboot your machine and log back in to the ACC app.
Try installing the update after that.
Just seen this Bridge Team. Where is the Adobe Log collector tool please? I'm using a Mac
Thank you so much for this, jmb007
Thanks Nikunj. The new update seems to have done the trick.