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2

Can’t upload photos

Community Beginner ,
Sep 12, 2025 Sep 12, 2025

The app won't let me upload photos at all. iPhone current iOS 

Bug Unresolved
TOPICS
Mobile
389
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correct answers 1 Pinned Reply

Adobe Employee , Sep 16, 2025 Sep 16, 2025

Hi @CJ36784213f0c7,

 

Thanks for sharing the issue. The product team is aware of it, and a bug has been raised for it.

We appreciate your patience. 

 

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6 Comments
Community Expert ,
Sep 13, 2025 Sep 13, 2025

Hello @CJ36784213f0c7,

Thank you for your message. 

What happens when you try?  Could you please create a screen recording that illustrates the problem?

Thanks,
    droopy

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New Here ,
Sep 13, 2025 Sep 13, 2025

On my iPhone 14 Pro with the latest OS, firefly will not let me upload an image. If I delete the app and restart the phone and re-download the app it will work once but not again. 

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Community Expert ,
Sep 13, 2025 Sep 13, 2025

Hi @free panther,

 

I merged your message with a similar report. Can you please answer the same question I asked the other person, what happens when you try?  Could you please create a screen recording that illustrates the problem?

 

Thanks,

    droopy

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New Here ,
Sep 14, 2025 Sep 14, 2025

Upload image function never loads any image after selecting it from galary 

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Adobe Employee ,
Sep 15, 2025 Sep 15, 2025

Hi @Imaging Reflax

I'm sorry about the issue. What happens when you try? Please check for any pending updates for the application. Could you please create a screen recording that illustrates the problem?

Merging thread with similar issues. 
Thanks 

^Sam
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Adobe Employee ,
Sep 16, 2025 Sep 16, 2025
LATEST

Hi @CJ36784213f0c7,

 

Thanks for sharing the issue. The product team is aware of it, and a bug has been raised for it.

We appreciate your patience. 

 

^Sam
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