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1

Noise Reduction (process) window doesn't show up

Community Beginner ,
Sep 16, 2023 Sep 16, 2023

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Running Windows 11, Audition build 23.6.1.3
I can capture a Noise Print just fine.  But I can't see the Noise Reduction (process) window. It's nowhere to be found. I've restarted, rebooted, and reinstalled, but it simply doesn't work.

Do I need to wipe all of my user preferences and start completely from scratch?  I hope not, cuz I have a lot of customization I've done to the workspace, addons, etc.
Any help is much appreciated.

 

Bug Unresolved
TOPICS
Effects , Performance or Stability , Preferences and settings

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correct answers 1 Correct answer

Community Expert , Sep 17, 2023 Sep 17, 2023

The only way I know of that this can happen is if you've previously opened NR on a separate monitor, and not moved it back - and even then it shouldn't happen (the panel should appear on the edge of your display. But on a normal opening the NR panel should be forcibly on top of everything. The way to find out is to use the Windows display 'maximise' button to shrink the main display and see if, for any strange reason, it's behind it...

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9 Comments
Community Expert ,
Sep 17, 2023 Sep 17, 2023

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So if you go Ctrl+Shift+P, what happens?

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Community Beginner ,
Sep 17, 2023 Sep 17, 2023

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Absolutely nothing.

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Community Expert ,
Sep 17, 2023 Sep 17, 2023

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And this is in Waveform view?

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Community Beginner ,
Sep 17, 2023 Sep 17, 2023

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Yep.  I can press Shift-P to capture a noise print, but neither Ctrl+Shift+P nor the menu selection brings up the NR window.  One thing I did notice was that the first time I tried to use Ctrl+Shift+P, the blue highlight around my active window disappeared.  So it's almost like it thinks it displays the window, but I can't see it anywhere.

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Community Expert ,
Sep 17, 2023 Sep 17, 2023

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The only way I know of that this can happen is if you've previously opened NR on a separate monitor, and not moved it back - and even then it shouldn't happen (the panel should appear on the edge of your display. But on a normal opening the NR panel should be forcibly on top of everything. The way to find out is to use the Windows display 'maximise' button to shrink the main display and see if, for any strange reason, it's behind it...

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Community Beginner ,
Sep 17, 2023 Sep 17, 2023

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Hmmmm... tried that, but no luck.  I guess I need to reinstall and wipe my preferences, as my need for NR outweighs my need for the prefs.

Will post if it works or not.

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Community Beginner ,
Sep 17, 2023 Sep 17, 2023

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OK, solution.  My bad...

I have a really big 4k monitor, and it seems that waaaaaaay down in the lower right corner there was a teeny tiny bit of the NR window that was appearing.  Drug it up to the middle of the screen, problem solved.

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New Here ,
2 hours ago 2 hours ago

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I am having the same problem with no corner of the window sticking out from anywhere. Also tried uninstalling and everything else, it's worked fine for ages and now I've lost half a day of work to what should be a trivial problem.

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New Here ,
an hour ago an hour ago

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LATEST

I did finally think of something. As many have suggested it was a multiple-monitor situation, so I changed my display settings to have the monitors mirror each other instead of sitting beside each other. THEN when I opened the window I could see the corner of it pop up in the bottom right corner of my mirrored screen. Why Adobe hasn't solved this kind of issue in over two decades I will never understand, I lost half a work day to this.

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