Time added to all files

[MichaelStuart]

Since one of the more recent updates, all previous audio and new audio files add .006 seconds to each one when I open them. This has never been an issue as I can create an extact :30 and it usually stays that way. Now, everything is :30.066.  How can this be fixed/stopped? 

[SankarDeySarkar]

@MichaelStuart Thank you for letting us know. Can you please share about the source file format? Is it happenning for all types of files or for some specific file type - like mp3?

[MichaelStuart]

Glad you mentioned that! I have found it is with MP3 and not WAV files. 

[MichaelStuart]

any thoughts?

[SankarDeySarkar]

Hello @MichaelStuart we are still looking into it, not much update from our side. Current recommendation is - if you have a project with mp3 files created using Audition 23.3 or earlier, keep using Audition 23.3 or earlier.
We know it is furstrating, but unfortunately we dont have a solution yet. We should update in this thread whenever we have more understanding about the problem. 

[SankarDeySarkar]

@MichaelStuart We are not able to repro the problem yet. Is it possible to share one sample session with few sample mp3 file to demonstrate the problem? 

[MichaelStuart]

Hey there!

I am attaching some screen shots for ease. 
I created a :30 second file as in the attached AA-Create 30.

I saved it, then closed it. When I open it again, the file is now :30.066.

To test it, I made an edit (lowered the volume) and saved it as AA-Create 30r, and closed it.

When I opened it, the file is now :30.119 in length. I can keep doing this and the file gets larger each time.

So what it is doing is it is adding .066 to this and every audio file I have in my possesion or create. If I open it, and do no edits, close it and  open it again, it remains whatever the length it was. IN the above example, :30.119. However, if i edit it in any way and save it, then open it again, it adds another .066. In this case below, our original file is now :30.171.

I tried to go back to earlier versions but it makes no sense to backwards and use a lesser product/version.
Does this help?

[SankarDeySarkar]

Thank you @MichaelStuart . This helps a lot. Thanks you again. We are going to try this out. If you feel you can share the source file. Upload to any of the cloud storage and share the link @ audbugs@adobe.com

[MichaelStuart]

I can share anyting you wish but it's any and all audio files I have in my possession or have create over the years. this all started with the most recent or one before that, update. So again, I can share files but if it's all audio files that I create or have had for many years, not sure how that will help. 

[SankarDeySarkar]

We are able to repro this problem and will be working on it. Thank you very much @MichaelStuart .

[MichaelStuart]

Hallelujah!  Glad to be able to help with this process and look forward to the resolution in an update!

[SankarDeySarkar]

Hi All, can you please try this in latest build. This was fixed in 24.0 or later

[MichaelStuart]

Is that for version 23.6.1.3?

[MichaelStuart]

ooops, udating to 24 now 😉

[MichaelStuart]

It still does it. Adds .066 to each file. If the file is saved, then reopened, it adds it again. If not saved, it goes back to the original time, and adds .066 to it when opened again. 

[Anil98A4]

Hi @MichaelStuart .

Thanks for update!  I'm sorry to hear that the issue still persists. We are not able to reproduce issue with recent Au 24.0.x release. Could you please provide additonal details; your OS platform and Au build #.

We appreciate your patience and cooperation in this matter.

-Thanks