P: Crash (Mac and Windows) 8880536

Bonjour je suis dansla même situation Lightroom 13.2 , plantages régulier et aucuns message 

Release 13.1 seems to have resolved my issue.  

Problem finally solved.

The catalogue was corrupted (probably during one of the numerous craches of the v13) and 4 JPEG pictures (out of 49,000) were corrupted.

Dicovered after 2 working days, re-importing from the corrupted catalogue to a new one sub-folder by sub-folder, then identifying the "corrupted" sub-folders" and down the corrupted images.

Currently working with v13.0.2 without crashe anymore.

Hi, I have a problem with 13.01 being unstable and crashing.  I have sent at least two error reports, sometimes I get the option, sometimes it just locks up and i have to reboot my computer, other times lightroom closes.  The error occurs when I am using the color picker tool on a masked section of a photograph.  It does not happen every time I do this, but it does happen frequently - like every 10th to 20th picture.  Once it happens, if I try to reenter lightroom, it will open up to the first picture I was editting in the last session (not that one it crashed on) and everything is fine until the preview of the picture I was editting when it crashed is in the grid view or filmstrip.  At this point lightroom will freeze up again, most of the time then closing itself.

I have found if I remove the photograph I was editting when it crashed from its folder in windows explorer and move it to a different location, and then relaunch lightroom and go to a grid or filmstrip with it, I get the photo missing exclamation point as expected, but the system does not crash.  I can then tell lightroom to remove the photo from the catalog, and then everything works for awhile again.  If I try to reimport the  copy of the photograph i had moved to a different location it will lock up again.  Luckily I use the copy option when importing photos originally, so I can go back and get the original file from a completely different folder and import it with no problem. 

I have read through the forums and tried everything I can to fix it, including uninstalling rebooting  and reinstalling - then waiting 5 minutes (this resolved earlier random crashes) including getting rid of my preferences.  If I go back to 12.5, or simply don't use the color picker - I don't have the problem.

The issue happens a lot - it is the exact same situation each time it crashes , and the workaround above fixes it everytime but it is obviously something I do not want to do regularly.  

computer info 

Please provide feedback 

This morning I tried something different.  I have v13.0 installed and when I opened it, I elected to have it open v12 library (rather than the current v13).  It works just fine EXCEPT, of course, I don't have any of the new work that has been catalogued since mid October when I updated to v13 and created a new library.  Not sure if that makes any sense. But what it says to me is that the issue isn't with the application itself but rather with it's link to the version 13 catalogue ...

Here's a screen print of my latest crash report

@valerie09876 

There is no evidence to suggest this is the same crash you are experiencing. 

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? Apple’s?


I recommend you start a new thread with complete information about your system, steps, etc. 

I have updated my operating system to Sonoma 14.1.1  When I opened LRC 13.0.1 it functioned for less than 30 seconds and then shut down.  Now I'm getting the same thing.  Open it and it opens to the image I was working on and then it shuts down. I've shut down my system - uninstalled LRC - shut down the system again - reinstalled LRC - shut down the system again and then upon opening it again - tried to access LRC - big fail.

I need to have access to my processed files that were created after I upgraded to version 13 - am trying work around using Bridge, ACR and PS but if that doesn't work, it seems I will likely have to cancel my subscription and move over to another tool.  Does anyone have any suggestions re possible alternative to LRC? No use paying for something I can't use.