Captions being burned-in regardless of preset settings

[legeeman]

Hi everyone.

My usual workflow is to send the completed Premiere Pro file to Media Encoder, where I have some user-genenerated presets that optimize the video at various framerates, crops, and with/without captions.

Since installing a couple of Waves VST3 plugins into Premiere Pro, Media Encoder output doesn't work as expected.

Sending a Premiere Pro sequence to Media Encoder and selecting an output preset that ignores captions doesn't work. In other words, Media Encoder is rendering the Premiere Pro captions regards of whatever is set in the Media Encoder preset. The only workaround here is to manually turn off the Premiere Pro caption track in the sequence timeline.

Note that sending a Premiere Pro sequence (no Waves plugins) with captions, to Media Encoder set to output captions, works great.

I've tried using a different machine and OS, but I get the same result.

I've approached Waves for help. They say boths issues are Adobe issues because they can repeat the problem using other VST3 plugins, such as ones from FabFilter. Waves advise I raise the issue with Adobe. So here I am. 

The tech details:
MacBook Pro 64GB of memory, OS X 12.6.1, Premiere 23 and (now) 23.1
Mac Studio  64GB of memory, OS X 13.0.1, Premiere 22

I've got a couple of screenshot videos I've made to document the issue. While I'm not comfortable posting them to a public forum, I'm happy to send them to anyone upon request.

[legeeman]

Macbook Pro 16in late 2021
CPU/GPU: Apple Silicon M1
64GB unifies memory, 8TB internal storage (less than 30% currently in use)
1TB external SSD for scratch disk.

OS: OS X v12.6.1
Video input format: varies. Mostly MP4 1080p 25fps (default coming out of a Canon R6 camera). Sometimes 4K using CLog 3).

Audio input format: 48KHz 32-bit stereo AIFC format
Premiere Pro v23.1.0 (build 86)

Media Encoder v.23.1 (build 81)

It may be worth mentioning that Waves support could reproduce the issue at their end, on their own machine, suggesting this isn't an issue with the local machine.

I don't have many details, other than the following that I received from them:
Apple Silicon OS Ventura with Premier 22, both with Waves plugins and FabFilter plugins

[thxapproved2]

HELP!!!!

I am having the same issue where, regardless of settings, when I export from Adobe premiere (whether embedding or creating sidecar file from a 608/708 caption stream MCC file, I am getting burned-in captions only. If I go into AME's settings (for the encode) it doesn't even show that I have any caption preferences set other than (None). The output files only have burned-in captions. No ancillary captions in the MXF or sidecar file for the MP4 are created.  If I output directly from PPRO, it works fine.

PPRO -  23.4.0 (build 56)

AME - 23.4 (build 47)

Windows 10/64
Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
Installed RAM 64.0 GB (63.8 GB usable)
System type 64-bit operating system, x64-based processor

RTX 1090

[thxapproved2]

Addendum... And it follows that if I uncheck "Import sequences natively," things work fine.

It's as if AME is not properly translating the captioning request.

Note why this is important:  We are required by the FCC to caption all shows over 10-minutes.  This is our workflow. It is very important we can caption.  Thanks!

-T

[Sven S]

Hi everyone, the caption export/workflow should be fixed in the next version 23.5. Until that, you can use the actual AME beta version to already test it. 

[eckiAMETeam]

And I have field a separate bug about the 3rd party plugins & burned-in captions issue.

[danielABC]

I don't believe it has been fixed in v23, or, my experience with a slightly different workflow was not captured and fixed. https://community.adobe.com/t5/adobe-media-encoder-bugs/export-video-with-youtube-1080p-full-hd-burn...

[danielABC]

Note that a workaround can be to change the preset to convert captions into a sidecar file and then just delete the files after export; the video stays clean and captions are not burned in.

[jonathan8_8]

@Sven S 

I am still experiencing an issue when sending a sequence with captions from Premiere to Media Encoder, where the captions are burned in regardless if the AME caption settings are set to "none" or "create sidecar file." 

Media Encoder v.23.6 (build 62)

Premiere pro v.23.6.0 (build 65)

Apple M1 Pro 32 GB

MacOS Ventura 13.5.2 (22G91)

EDIT: appears to be fixed in v.24.0

[Clint Porter]

I am having the same issue on the latest version of Premiere. I don't have Waves, and don't know what plugin could be a contributing factor. I think I'm only using built-in plugins throughout. I have multiple sequences and projects which export correctly with embedded captions from Premiere, but if I send the same export to Media Encoder it burns the captions in (while also embedding them) no matter what settings are used.

[Stan Jones]

@Clint Porter,

What type of caption stream/track? 608, 708, both, other?

What is your export format? Embedding?

Does it work correctly if exporting from PR directly, rather than queing to AME?

You say latest version: PR 24.5 and AME 24.5?

Mac vs PC?

Stan