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Participant
December 2, 2023
質問

Photoshop Wont Open; Only Runs in Background

  • December 2, 2023
  • 返信数 3.
  • 2246 ビュー

Photoshop will not open. I just downloaded Photoshop 2024 and whenever I try to open, it only opens as a background process. I have updated by GPU's, I've closed all background processes for Adobe, Ive restarted my computer. Nothing is working. Any idea on next best steps to opening the desktop app?

 

Thanks!

返信数 3

Known Participant
February 14, 2024

This worked for me. After 3 support sessions with the same issue, I finally got through to an Adobe rep who noticed something about my keystrokes when I closed PS.  I was in the habit of clicking the "X" in the upper right to close out PS, totally aloof to the fact that doing so might place PS in the background processes. My logic was that "X" = File > Exit (right??). He caught that. He suggested File > Exit (or Ctrl + Q) to close, and that cured the issue. Ctrl + Q always closed it out 100% and bypassed the background issue. The "X" appeared to close PS but also placed it in the Background Processes, thereby causing the issue for the next session. I never connected the two.

 

So if you're an old dog willing to learn a new trick, this might help.

 

I'm using WIN10. He mentioned some Mac users had the same issue with the "red dot" close technique.

Participant
July 29, 2024

So how did you get PS out of the background?

Participant
December 27, 2024

Hi. Did you ever figure it out?

 

Participant
December 3, 2023

No, nothing opened immediately, but Photoshop opened after an hour or so after I ended the task.

Ged_Traynor
Community Expert
Community Expert
December 3, 2023

@Sophie32398823qxdb if you end task for the Photoshop.exe in task manager will it open then