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Known Participant
March 21, 2024

P: Saving Adobe pdf presets missing in photoshop

  • March 21, 2024
  • 30 replies
  • 10039 views

After updating to PS 25.6.0, the presets for saving PDFs are gone. Is this a known bug? How can I get them back?

Photoshop 25.6.0

Mac OS Ventura 13.6.5

 

{Thread renamed by moderator}

 

30 replies

Legend
March 26, 2024

Copy the "Adobe PDF" folder. Its not part of the Photoshop settings.

/Library/Application Support/Adobe/Adobe PDF/Settings

Participant
March 26, 2024

If anyone else runs into this and doesn't have the 2023 files still installed, I was able to fix by going to Creative Cloud and choosing "Other Versions" from the Photoshop dropdown and installing v. 25.0. Hope Adobe fixes this asap tho.

 

Participating Frequently
March 26, 2024

I don;t have them either and I don't have the 2023 file to copy them from... what do I do?

gener7
Community Expert
Community Expert
March 25, 2024

This solved the issue here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-save-the-pdf-like-high-quality-print-anymore/td-p/14509886

 

Short answer:  The PDF folder is missing in 2024. So I just went to the root Library folder and copied it using Option + drag on my trackpad from 2023 to 2024 and my Photoshop PDF presets are back. Exact location is on the bottom of the screenshot.

 

LunnsonAuthor
Known Participant
March 25, 2024

Unfortunately, I only have an Adobe Photoshop 2004 folder...

LunnsonAuthor
Known Participant
March 25, 2024

I used Time Machine and was able to add that PDF folder back in there. Thanks for getting me there!

dori85567081
Participating Frequently
March 23, 2024

Hello, after the latest PS update, I can't save the PDF like high-quality print anymore. There used to be a preset option but is gone. Any way I can activate it?

Nancy OShea
Community Expert
Community Expert
March 24, 2024

When you go to File > Save AS > PDF & hit Save button, what do you see in the PDF Preset drop-down list?

 

 

 

Nancy O'Shea— Product User & Community Expert
dori85567081
Participating Frequently
March 24, 2024

Hi I used to see everything that is on your screenshot,  but now I see only my two custom presets (from the last version before the update and Adobe PDF preset 1 (probably my old custom preset also - not sure)

Legend
March 22, 2024

Copy the presets from the /Library folder to ~/Library and they show up.

tmyusuf74
Inspiring
March 22, 2024

Visit the Adobe Photoshop Help Center (https://helpx.adobe.com/support/photoshop.html) to check for missing PDF presets in this upgrade.

Conrad_C
Community Expert
Community Expert
March 22, 2024

I’m seeing this too, on Photoshop 25.6.0 and macOS Ventura 13.6.5.

 

I checked Adobe InDesign and Adobe Illustrator, and they list all presets.

 

So:

 

InDesign and Illustrator display built-in and user-created PDF presets.

Photoshop displays user-created PDF presets only, the built-in PDF presets are missing.

 

If you see no PDF presets in Photoshop, that probably means you haven’t created your own since those do show up.

 

No idea how to fix this yet. It looks like Photoshop is able to see PDF presets in the user Library folder but not in the macOS root level Library folder. Sometimes that suggests a permissions problem so I checked the settings for macOS Full Disk Access permissions. But that is enabled for Photoshop, so those permissions do not appear to be the problem, at least for me.

Jeff Arola
Community Expert
Community Expert
March 22, 2024

Yes i see this on macOS Sonoma 14.4 with Photoshop 2024 (ps ver 25.6)

 

On Windows 10 with Photoshop 2024 (ps ver 25.6) the PDF Presets are still there.

kglad
Community Expert
Community Expert
March 21, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
LunnsonAuthor
Known Participant
March 21, 2024

Thank you for your time and help.