Hand tool not working on Program window

[patricko26924300]

I installed the Premiere Pro Beta yesterday. I'm on the 7 day free trial.

When using the hand tool in the program window, with the window zoomed in, scroll bars don't appear and the hand tool does not move the contents of the window around when clicking, holding and moving the cursor. The icon does change to a fist when clicked and held.

The hand tool does work in the Source window.

• Macbook Air M1 2020 running Ventura 13.3.1 (a)
• Adobe Premiere Pro (Beta) 24.1.0 (Build 25)

[patricko26924300]

It seems to be working now. I have no idea what changed.

[lvalde10]

Same here.  I thought I was losing my mind.  Unless I never had the option and I am all of a sudden wanting that and assuming it was always a feature.

[jstrawn]

User problems seem to have been resolved in later attempts. No internal repro.

[leicaguy]

This problem just started with me a few days ago. Also recently upgraded to 24.4.1. Not sure if that was when the problem started, but it's driving me crazy!

[SiaV]

I have the same problem. version 24.5!

[tyefyter]

Hi there.  Many of us are still having this problem actually.  It makes moving and adjusting small graphics much more difficult  when I can't zoom in to a specific location in my program window to see said graphics up close.  Please flag this issue as unresolved and give us a fix.

[tyefyter]

Hey y'all, I just found out that the scroll bar feature has been replaced with scrolling with the mouse wheel inside the Program window to zoom in/out wherever your cursor is positioned.  I don't love this change.  It feels wayyyy more finicky trying to get the image positioned exactly where I want it.

Version 24.5.0 (Build 57), Mac OS Sonoma 14.5

[dan385717507z2p]

If working with trackpad the scrolling option only zooms in and out (magnifies) the frame in the program monitor. So, this is not a proven solution.

[Scootpunker]

zooming with the scroll wheel is "ok" but moving omnidirectionally with the hand tool was so much better. Honestly I need both. Now it seems to do "nothing" - why is it even in the tool bar? Maybe moving to Sonoma will help. 

[Ivano2520029209bt]

This one isn't working for me either - can it be fixed??

[Jonas5ED1]

I didn't realize that it depended on location of cursor.  Coupled with the scroll wheel, I'm now actually liking this behavior (kind of like setting your anchor point to determine how an element, for example, rotates).

[Woven Ink]

I randomly had the same issue. But then clicked this icon (Transform) in the bottom left corner of my viewing screen - and started working again...!

[sillybomb]

transform doesn't work. that puts it in to transform mode and actually moves the clip on the canvas. Need to just be able to pan my view. Still stuck with this

[joao29893508eymd]

hand tool not working. Having to use davince to do a mask in a title. Shame, paying for a program, and not beeing able to use. Looking for a solution.

[SundayGladiator]

Ok, so this is a thank you note to you for your suggestion.

I'm using the latest (25.1.0 Build 73) and not matter where I use the grabber hand tool on the video screen, it would not move. Nothing. Zilch. Nada. Nope. Not moving. Driving me f.....

But suddenly I searched and found this post and your suggestion. Now get this, when I 'touched' that tool, hit the dropdown, and reselected the same Transform option, now my grabber hand suddently works. I can now move the screen around in the video view.

Adobe developers – Explain yourselves. 🤷‍:male_sign:

[SundayGladiator]

It's a Saturday working in Premiere, with March Madness in the background. Good times. :basketball:

I wanted to chime in again about the mysterious grabber hand not working.

I'm finding as a great 'reset' to use the arrow tool and click on the upper left corner of the video preview screen, so that the video preview screen gets the blue key line and is selected. Now from there, change from the arrow tool to the grabber hand. Then move the screen around and reposition.

It 'should' work. If anything changes again I'll try and re-post here.

As an aside, Premiere has THE MOST sensitive ui I've ever encountered. Requires ALOT of patience. And taking copious tech notes. :memo: