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Hand tool not working on Program window

New Here ,
Sep 21, 2023 Sep 21, 2023

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I installed the Premiere Pro Beta yesterday. I'm on the 7 day free trial.

 

When using the hand tool in the program window, with the window zoomed in, scroll bars don't appear and the hand tool does not move the contents of the window around when clicking, holding and moving the cursor. The icon does change to a fist when clicked and held.

 

The hand tool does work in the Source window.

 

  • Macbook Air M1 2020 running Ventura 13.3.1 (a)
  • Adobe Premiere Pro (Beta) 24.1.0 (Build 25)
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correct answers 1 Pinned Reply

Adobe Employee , Jan 03, 2024 Jan 03, 2024

User problems seem to have been resolved in later attempts. No internal repro.

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8 Comments
New Here ,
Sep 21, 2023 Sep 21, 2023

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It seems to be working now. I have no idea what changed.

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New Here ,
Dec 28, 2023 Dec 28, 2023

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Same here.  I thought I was losing my mind.  Unless I never had the option and I am all of a sudden wanting that and assuming it was always a feature.

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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User problems seem to have been resolved in later attempts. No internal repro.

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Explorer ,
Jun 12, 2024 Jun 12, 2024

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This problem just started with me a few days ago. Also recently upgraded to 24.4.1. Not sure if that was when the problem started, but it's driving me crazy!

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New Here ,
Jun 27, 2024 Jun 27, 2024

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I have the same problem. version 24.5!

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Community Beginner ,
Jul 12, 2024 Jul 12, 2024

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Hi there.  Many of us are still having this problem actually.  It makes moving and adjusting small graphics much more difficult  when I can't zoom in to a specific location in my program window to see said graphics up close.  Please flag this issue as unresolved and give us a fix.

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Community Beginner ,
Jul 12, 2024 Jul 12, 2024

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Hey y'all, I just found out that the scroll bar feature has been replaced with scrolling with the mouse wheel inside the Program window to zoom in/out wherever your cursor is positioned.  I don't love this change.  It feels wayyyy more finicky trying to get the image positioned exactly where I want it.

 

Version 24.5.0 (Build 57), Mac OS Sonoma 14.5

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New Here ,
Jul 17, 2024 Jul 17, 2024

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If working with trackpad the scrolling option only zooms in and out (magnifies) the frame in the program monitor. So, this is not a proven solution.

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