P: Denoise - large artifacts with AMD Graphics Card

[SSGT_BARNES]

When I use Denoise on RAW images, the images are putting strange squares on the DNG once it is created.  this was after the latest update on both mac and adobe lightroom.  I've spent HOURS on adobe customer service, don't know how to fix this.  I love that feature.

 

 

[SSGT_BARNES]

Tried eveything you mentioned long ago, no success, and as subscriber I chose to let them know every step.  Thank you for your time.

[DiLoi]

Yo Rikk,

Curious where the fix of the artifact issue stands, or if Adobe closed the file, because my kit (3.6 GHz 10-Core Intel Core i9, AMD Radeon Pro 5500 XT 8 GB, LR 13.4, CR 16.4) continues to serve garbage when NR is activated, plus a massive overexposure of the original image. 

[appliguy89]

I have LR Classic 13.4 On iMac running OS 14.5, 64gb Ram. When I run Denoise it's leaving one or two squares on image. It used to be occassional not more persistent. At times the square have been colored. Any thoughts ? Thanks

[Fanny388143230719]

Bonjour,

J'ai exactement le même soucis et c'est trés gênant. Je dois faire la réduction de bruit plusieurs fois et puis d'un coup on ne sait pas pourquoi ça marche.

J'espère que vous pourrez nous apporter une solution.

J'ai également un Imac

Processeur : 3,8GHz Intel Core i7 8 coeurs

Graphisme : AMD Radeon Pro 5500 XT 8Go

Mémoire 128Go 2667 MHz DDR4

Voici les paramêtres :

Version Lightroom Classic: 13.4 [ 202406181129-60d181b7 ]
Licence: Creative Cloud
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 14
Version : 14.5.0 [23F79]
Architecture de l'application : x64
Nombre de processeurs logiques: 16
Vitesse du processeur : 3,8Ghz
Version SQLite: 3.36.0
Mémoire intégrée : 131 072,0 Mo
Mémoire GPU dédiée utilisée par Lightroom: 7 799,2Mo / 8 176,0Mo (95%)
Mémoire réelle disponible pour Lightroom : 131 072,0 Mo
Mémoire réelle utilisée par Lightroom : 7 904,0 Mo (6,0%)
Mémoire virtuelle utilisée par Lightroom : 63 759,0 Mo
Taille de la mémoire cache : 935,9Mo
Version interne de Camera Raw: 16.4 [ 1897 ]
Nombre maximal de liens utilisé par Camera Raw : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 1483Mo / 65535Mo (2%)
Mémoire réelle de Camera Raw: 1718Mo / 131072Mo (1%)

Cache1:
Final1- RAM:248,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-4.dng
Final2- RAM:37,0MB, VRAM:0,0MB, 8D079669-2F80-41A0-B7BC-0224AB67ABBB.dng
Final3- RAM:37,0MB, VRAM:0,0MB, F190AF05-9F03-47E1-B660-C37F1AC60D34.dng
Final4- RAM:37,0MB, VRAM:0,0MB, 6E90194A-8304-45AA-B9E8-661D5A7B494E.dng
Preview5- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-2.dng
Preview6- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-3.dng
Final7- RAM:1 194,0MB, VRAM:3 260,0MB, FLP_2506.CR2
Final8- RAM:248,0MB, VRAM:0,0MB, FLP_2507.CR2
Final9- RAM:37,0MB, VRAM:0,0MB, EEA6B50F-181D-4426-AD9F-AF3485426A42.dng
Preview10- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit.dng
NT- RAM:1 904,0MB, VRAM:3 260,0MB, Combined:5 164,0MB

Cache2:
m:935,9Mo, n:2 229,8Mo

U-main: 79,0Mo

Taille d’aperçu standard: 1024 pixels
Affichages : 1) 5120x2880

Informations relatives au processeur graphique :
Metal: AMD Radeon Pro 5500 XT
État initial: GPU pour l'exportation pris en charge par défaut
Préférence utilisateur: Auto

Dossier de l'application : /Applications/Adobe Lightroom Classic
Chemin d'accès à la bibliothèque : /Users/flphotographie/Pictures/Lightroom/Lightroom Catalog-v13.lrcat
Dossier des paramètres : /Users/flphotographie/Library/Application Support/Adobe/Lightroom

Modules installés :
1) Adobe Stock
2) Flickr
3) Loupedeck2
4) Module externe d'importateur Aperture/iPhoto
5) Module externe de prise de vue en mode connecté Nikon

Marqueurs Config.lua:

Merci pour votre retour.

[KR Seals]

It sounds like you both are having the issue in this thread.

It affect AMD GPUs in older Macs.

Since you are using the latest version of Lightroom Classic, I take it the issue for the AMD GPU hasn't been fixed yet.

[Lumigraphics]

There is a known issue with AMD cards on Intel Macs and Sonoma 14.4/14.5. It is intermittent and most commonly shows up in Camera RAW/Lightroom. Try restarting and/or disabling graphics acceleration.

[appliguy89]

I restarted LR and turned off Graphics Acceleration and problem hasn't returned after 4 tries. Seems slower processing but could be expectations. Thanks for suggestions.

[ivanad60773185]

Bonjour, lorsque j'utilise la nouvelle fonction de réduction automatique du bruit à l'aide de l'intelligence artificielle, les versions DNG qui sont générées présentent des carreaux blancs. Certains partent avec la gomme, d'autres pas, mais en tout cas c'est très décevant et cela représente une grosse perte de temps. Quelqu-un sait comment y rémédier? Merci

[ivanad60773185]

Je précise que ce problème apparaît dans Lightroom classic

[appliguy89]

Other members suggest going into Lightroom preferences and turn off graphics acceleration. I had the same issue. It does get rid of the problem but somewhat slower processing with it off.

[sheilah77]

Recently updated to LRC 13.5 and attached images show the issue. Never had this issue or any in previous versions. Tried on 3 images and same thing occurred. Not useable obviously, but no idea what to do now.

[Jao vdL]

Can you give ore info on your hardware and your camera? Do a system info in classic for the first. If you have an older intel Mac with a radeon GPU card that might be the issue as there is a GPU driver issue causing artifacts in images. I've also seen some mentions of people with the same card on windows having issues.

[johnrellis]

1. Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

2. Try rolling back to LR 13.4.  Does Denoise now work again?

[sheilah77]

Thank you, and here is the requested info. I have not rolled back to 13.4 yet, but never had these issues before.

Here is the system info:

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.5.0 [23F79]
Application architecture: x64
Logical processor count: 16
Processor speed: 3.8GHz
SqLite Version: 3.36.0
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 5,303.2MB / 8,176.0MB (64%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 6,878.2 MB (10.4%)
Virtual memory used by Lightroom: 72,199.7 MB
Memory cache size: 4,850.5MB
Internal Camera Raw version: 16.5 [ 1953 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 4148MB / 32767MB (12%)
Camera Raw real memory: 4152MB / 65536MB (6%)

Cache1:
Final1- RAM:329.0MB, VRAM:0.0MB, _SMH1945.tif
NT- RAM:329.0MB, VRAM:0.0MB, Combined:329.0MB

Cache2:
m:4,850.5MB, n:329.2MB

U-main: 334.0MB

Standard Preview Size: 5120 pixels
Displays: 1) 5120x2880, 2) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon Pro 5500 XT
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: ON

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/sheila/Pictures/Lightroom/Master Catalog/Master Catalog-v13-3.lrcat
Settings Folder: /Users/sheila/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Lightroom to Exposure
4) Luminar AI
5) Nik 7 HDR Efex
6) Nikon Tether Plugin
7) ON1 Photo RAW 2023
8) Plugin Parameters
9) Plugin Parameters
10) Plugin Parameters
11) Topaz Photo AI
12) Zenfolio

Config.lua flags:

[johnrellis]

"Operating system: Mac OS 14
Version: 14.5.0 [23F79]

Metal: AMD Radeon Pro 5500 XT"

Mac OS 14.4.1 introduced a nasty bug in the graphics driver for AMD Radeon 5000-series GPUs that's causing this and other symptoms.  Adobe has notified Apple many months ago, which hasn't yet released a fixed driver.  Restarting the computer sometimes makes the issue go away temporarily.

One or two have reported that setting Preferences > Performance > Use Graphics Processor helps with the Denoise issue, though I find that surprising, since Adobe inexplicably refuses to allow the use of the GPU by LR's AI commands to be disabled.

https://community.adobe.com/t5/camera-raw-bugs/p-denoise-large-artifacts-with-amd-graphics-card/idi-...

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a... 

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this bug:

https://community.adobe.com/t5/camera-raw-bugs/p-denoise-large-artifacts-with-amd-graphics-card/idi-...

Perhaps consider merging that thread with the other one about the Mac AMD Radeon 5000-series driver bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

[sheilah77]

You are amazing. Thank you so much. I really appreciate your support and responsiveness. *sigh* 

[christofferg58637189]

Just updated to MacOS 14.6.1: No changes, the bug ist still there...

[Fanny388143230719]

Bonjour à tous,

Il semblerait que la MAJ vers macOS Sequoia 15.0 résout le problème.
Bonne journée.

[christofferg58637189]

Oh, yes, its working! MacOS 15 brought the solution! Happy denoising!

[Crisbasan0D4D]

Yes, I can confirm, the denoise feature on Lightroom Classic works just fine under Sequoia 15.0 and the latest update from Adobe. And it seems to me that the denoise performs even better now (in terms of image quality). Happy denoising to you all! 

[SSGT_BARNES]

OS 15 is working!  Affirmative on my end as well... Hopefully updates will not cause this type of thing again.  Denoise!