• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
15

P: Lens Correction Profile for Canon RF24-240 exhibits edge artifacts.

LEGEND ,
Aug 22, 2021 Aug 22, 2021

Copy link to clipboard

Copied

The update introduced, and set as default, a version 2 lens correction profile for the Canon RF24-240 lens which causes the Raw image to display incorrectly by showing an area outside that of the matching camera Jpeg which is  blurred and distorted (I have only found this for images shot at zooms of 38mm upwards).  This region can of course be cropped out as it is not part of the intended image.  Reversion to the previous profile removes the problem.

Bug Fixed
TOPICS
macOS , Windows

Views

15.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 4 Correct answers

Adobe Employee , Oct 26, 2021 Oct 26, 2021

Greetings,

 

The Max 2021 Photography products updates have been released and include remedies for this topic.  The updates will be rolling out worldwide, October 26 and 27, 2021. If you do not see the updates in your Creative Cloud Desktop app, you can refresh the apps to see if the updates are available in your region.  The keyboard shortcut to refresh is [Cmd/Ctrl] + [Opt/Alt] + [ R ]. 

 

Note: iOS and Android updates may take up to a week to appear in your App Store.

 

Thank you for your pat

...
Status Fixed

Votes

Translate

Translate
Explorer , Sep 30, 2021 Sep 30, 2021

Thanks for the help.  The problem was caused by the V2 lens profile for the Canon RF24-240.  By using the original version of the profile everything was fine. Doing a mass change was easy in LR.  I selected all the photos taken with the RF24-240 lens, then in develop module with "auto sync" enabled I choose the original lens profile and auto sync updated all the images.

Votes

Translate

Translate
Community Expert , Sep 30, 2021 Sep 30, 2021

Votes

Translate

Translate
Community Expert , Sep 08, 2021 Sep 08, 2021

If using a Canon RF 24-240mm F4 lens, then this is a known issue with the V2 lens profile. The fix, at present, is to use the original lens profile. See attached screenshot.

 

Untitled-1.png

 

 

Votes

Translate

Translate
replies 147 Replies 147
147 Comments
LEGEND ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Others have reported similar issues. Do you see more than one profile to select? 

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Participant ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Hi,
There are other profiles. Using those does NOT produce streaks, but they are not the profiles for the lens (ie, they are for lenses other than the 24-240),
Thanks!

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Sorry I wasn't clear. Some have reported two profile options for a specific lens and I was wondering if you saw that too. Apparently, one works and one caused the lines you report.

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Participant ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Ah - no: there is only one profile per lens.

Votes

Translate

Translate

Report

Report
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

My PC (Windows 10 version 21H1) just started blurring the edges of photos being imported. I have a Canon EOS R. Photoshop is importing the same photos without a problem. The same photos are importing fine on my laptop. Any suggestions? 

 

Votes

Translate

Translate

Report

Report
Community Expert ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

IS this "blurring" always there with Lightroom? Or if ou quit LR then reopen, is that "blurring" still there?

 

Lightroom IMPORTS photos - Photoshop OPENS photos.  So where are the photos themselves stored? Internal drive? External drive? Maybe a connection problem?

Votes

Translate

Translate

Report

Report
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

It is still there. It seems to load correctly for a nano-second and then
blurs with the preview.

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Is this for a particular lens?

Perhaps Canon RF 24-240mm F4?

see; Community Adobe LrC Bugs | "Artifacts" in LR Classic on imported photos

 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Yes. That is the lens.

Votes

Translate

Translate

Report

Report
Community Expert ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

That IS interesting...did not think it would be a lens issue!!! Thanks for chiming in GoldingD!

Votes

Translate

Translate

Report

Report
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Stored on an internal drive. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

I donā€™t think it is a lens issue as the photos come out fine in photoshop and on Lightroom on my PC. 

thanks

Votes

Translate

Translate

Report

Report
Participant ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

I have just tested my 24-240 lens at different focal lengths. Profile correction is fine at 24 and 35, but above that there are streaks at the edges.

Votes

Translate

Translate

Report

Report
New Here ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Thanks Ian. That solved the problem. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Hi, how come when using Canon's RF 24-240mm, I get the following weird effects?
When I turn on the lens profile, I get the effect that the frame appears to be fraying at the edges in various stripes and colors. When I switch off the lens profile, the frame becomes slightly smaller and this fraying disappears of course. You do not have this effect at the smallest focal lengths.

Votes

Translate

Translate

Report

Report
Community Expert ,
Sep 10, 2021 Sep 10, 2021

Copy link to clipboard

Copied

It's a known issue with V2 profile for the RF 24-240mm. I describe the workaround at https://community.adobe.com/t5/camera-raw-bugs/p-lens-correction-profile-for-canon-rf24-240-exhibits... 

 

Note the screenshot is for Camera Raw, but there should be sufficient info for you to apply the same fix in LrC

Votes

Translate

Translate

Report

Report
Participant ,
Sep 10, 2021 Sep 10, 2021

Copy link to clipboard

Copied

Yes - I found the other profile: problem solved - thanks!

Votes

Translate

Translate

Report

Report
New Here ,
Sep 11, 2021 Sep 11, 2021

Copy link to clipboard

Copied

Two lens profiles for my Canon RF 24-240mm lens in both ACR and LR.  The first profiles seems to work correctly as does the second labled v2 in LR.  In ACR however the edges of the images are smeared when applying the v2 profile.3L1A9590_ACR Smeared edges Profile v2.jpg

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 11, 2021 Sep 11, 2021

Copy link to clipboard

Copied

Others have reported that as well, for the time being, pick the other profile. 

See:

https://community.adobe.com/t5/camera-raw-bugs/p-lens-correction-profile-for-canon-rf24-240-exhibits...

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
New Here ,
Sep 12, 2021 Sep 12, 2021

Copy link to clipboard

Copied

I have an Adobe creative account en probably have found a bug (Updates are up to date).
When I make a photo (canon eos R5) and view it with  e.q. faststone, there are no problems (so the camera/sensor is ok). But when I open the photo in Photoshop (RAW converter) is see al lot of lines at the edges op the photo. I have an example included! There is no way of get rid of this, only by cropping. I guess it is a bug, can you find out and help me? 
 
Thanks in advance,
 
Jan Willem Hage

Votes

Translate

Translate

Report

Report
New Here ,
Sep 15, 2021 Sep 15, 2021

Copy link to clipboard

Copied

Hi, When I take photo's (always in raw) with the combi of the R6 and this lens, approx 60% of my photo's have major disturbances / "frays" (if that is the right word) on the left, right and bottom edges. I've attached an example. It does not happen in all cases. When I disable the profile correction the problem disappears. Same thing in Photoshop. The frays are not displayed when editing in Canon's Digital Photo Professional 4 .

 

The weird thing is, it does not happen to all photo's taken with this lens even with the option enabled.Screen Shot 2021-09-15 at 21.26.52.png

 

Tried to attach the original CR3 file but the forum cannot upload files of that type.

 

best regards,

  Simon

 

Lightroom Classic version: 10.4 [ 202108071231-af9219b9 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 11
Version: 11.5.2 [20G95]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.5GHz
SqLite Version: 3.34.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,010.5 MB (12.2%)
Virtual memory used by Lightroom: 29,505.5 MB
Memory cache size: 1,196.0MB
Internal Camera Raw version: 13.4 [ 872 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2139MB / 8191MB (26%)
Camera Raw real memory: 2315MB / 16384MB (14%)
Displays: 1) 3840x2400

Graphics Processor Info:
Metal: NVIDIA GeForce GT 750M

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/shvanwijlen/Pictures/2020_2/2020_2.lrcat
Settings Folder: /Users/shvanwijlen/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Facebook
4) Flickr
5) Nikon Tether Plugin

Config.lua flags: None

 

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 15, 2021 Sep 15, 2021

Copy link to clipboard

Copied

Searching on  24-240mm  would show that this is a known issue with a workaround, Ahh, I see that you are new to the community. Known problem, see:

 

https://community.adobe.com/t5/camera-raw-bugs/p-lens-correction-profile-for-canon-rf24-240-exhibits...

 

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 15, 2021 Sep 15, 2021

Copy link to clipboard

Copied

Moderator, merge?

Votes

Translate

Translate

Report

Report
Explorer ,
Sep 25, 2021 Sep 25, 2021

Copy link to clipboard

Copied

First time post so I hope I am doing this correctly. I am running the latest version of Lr Classic and have a Canon R6 with firmware 1.3.1.  As of 9/15/2021 I started to get a weird border around a lot of my photos.  Please see attached photo.Edge Issue-20210915-001.JPG

 

It appears to be similar to an issue that was reported back in 2017 when Canon introduced the GX camera and it turned out it was an Adobe problem.  Could this be a similar issue? Any thoughts on the best way to proceed? - down rev LR to the previous version?  The issue does not seem to show up in Canon DPP.

 

Thanks.

Votes

Translate

Translate

Report

Report
LEGEND ,
Sep 25, 2021 Sep 25, 2021

Copy link to clipboard

Copied

Adobe has acknowledged this bug with the v2 version of certain lens profiles. The workaround is to change to the v1 lens profile in the Lens Correction panel. See the bug report for details:

https://community.adobe.com/t5/camera-raw-bugs/p-lens-correction-profile-for-canon-rf24-240-exhibits... 

 

Votes

Translate

Translate

Report

Report