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1

P: Remove Tool Pins Disappear/Reappear in some instances

Engaged ,
Jun 19, 2025 Jun 19, 2025

When using the Remove tool, the borders and pins don't always appear. I have to hover over the "show overlay on hover" text on the right to make them show up, and then sometimes they disppear. This is a new issue with 17.4. This was not an issue with prevous verisons of ACR. See video attached.

Mac M2, ACR 17.4

Bug Fixed
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macOS
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correct answers 2 Pinned Replies

Adobe Employee , Jun 19, 2025 Jun 19, 2025

I can reproduce this on one 2022 M1 Mac, but I cannot reproduce it on another 2022 M1 Mac. I've logged a ticket for the Camera Raw team to review. Thank you for the report.

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Adobe Employee , Aug 12, 2025 Aug 12, 2025

Greetings all, 

 

A new update for the Adobe Photography products has been released.  The August update contains an update regarding this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient. 

Status Fixed
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11 Comments
Adobe Employee ,
Jun 19, 2025 Jun 19, 2025

I can reproduce this on one 2022 M1 Mac, but I cannot reproduce it on another 2022 M1 Mac. I've logged a ticket for the Camera Raw team to review. Thank you for the report.

Rikk Flohr: Adobe Photography Org
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Engaged ,
Jun 20, 2025 Jun 20, 2025

Interesting. It often takes a few tries to reproduce. If I change panels to edit, then it happens again. I haven't been able to reproduce an exact sequence just yet, but, as you can see in the video, something definitely is wrong.

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Adobe Employee ,
Aug 12, 2025 Aug 12, 2025

Greetings all, 

 

A new update for the Adobe Photography products has been released.  The August update contains an update regarding this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient. 

Rikk Flohr: Adobe Photography Org
Status Fixed
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Adobe Employee ,
Aug 12, 2025 Aug 12, 2025

Greetings all, 

 

A new update for the Adobe Photography products has been released.  The August update contains an update regarding this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient. 

Rikk Flohr: Adobe Photography Org
Status Fixed
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Engaged ,
Aug 21, 2025 Aug 21, 2025

This is still an issue with me. I have to move the mouse around to get the pins to appear. It's pretty random. I also often cannot see the "overlay" or "outline" of the brush. In other words, this update did not address the issue I have.

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Advisor ,
Aug 22, 2025 Aug 22, 2025

Press "V" to show the overlay.

Also you may have "Show Overlay on Hover" checked in the Remove Panel:

Remove Panel.jpg

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Engaged ,
Aug 23, 2025 Aug 23, 2025

Nope. That has no affect for me. I literally have to hover between the side panel and the image multiple times to get the pins to appear.

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Advisor ,
Aug 23, 2025 Aug 23, 2025

This doesn't help you but I don't experience this problem. I'm out of ideas I'm afraid. 

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Engaged ,
Aug 26, 2025 Aug 26, 2025

@Rikk Flohr: Photography I see this post is flagged as "Fixed." For me, it's not. Do I need to create a new post with this issue?

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Adobe Employee ,
Sep 02, 2025 Sep 02, 2025

@Wes Duenkel 

If you are able to reproduce consistently and have a good set of reproduction instructions, a separate thread is in order. After the cross-referenced bug was fixed, I could no longer reproduce your original report on any of my devices. 

 

 

Rikk Flohr: Adobe Photography Org
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Engaged ,
Sep 02, 2025 Sep 02, 2025
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