Bridge - Camera Raw - Heic & Hevc Issues

New Here ,
Mar 22, 2021 Mar 22, 2021

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In Bridge, thumbnails and full screen are blurry for HEIC.

If I double click on a HEVC file it opens in windows media player.

I have the CC photographers subscription

The version of Camera Raw is 13.2.0.738

The version of Bridge is 11.0.1.109

I have downloaded both codecs from Microsoft and paid my 99 cents.

Here is an example of what it looks like

mikelatsko_0-1616458033350.png

If i look at the images in windows photo viewer they look great.  My workflow is Bridge and I need this to work.

Here are my RAW settings in Bridge:

mikelatsko_1-1616458252993.png

 

Any help would be appreciated.

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Explorer ,
May 30, 2021 May 30, 2021

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Hi, I'm having the same problem - did you ever find a solution? 🙂

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Explorer ,
Jun 27, 2021 Jun 27, 2021

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Bump 🙂

 

Sorry still having this problem 😞

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New Here ,
Mar 01, 2022 Mar 01, 2022

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I have still this issue, do you?

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New Here ,
Mar 01, 2022 Mar 01, 2022

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Unfortunatley, Yes, The issue persists.  It is very frustrating that a bohemouth like this just doesnt care.  They just don't want to spend the .05 cents per user they would have to pay to Apple to do the right thing.  But turn things around and they would expect Apple to pay them.

Its amazing that most of the photos that are taken today are by iphone users and this could be just overlooked somehow.

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New Here ,
Aug 02, 2022 Aug 02, 2022

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I am having the same issue.    However, when I open the same HEIC image file in Photoshop it previews correctly.   I can output from photoshop but batch is way easier in Bridge.    My workflow has completely slowed to a crawl.   When I open the same jpeg image file in 

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