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12

Camera Raw 13.1 crash

New Here ,
Dec 13, 2020 Dec 13, 2020

Newly updated Camera Raw 13.1 crashes and freezes the whole Mac laptop when trying to open any raw files in Photoshop. Tried it a few times after restarting. Every time the freeze happens, I can only restart my Mac by force, can't quit Photoshop or force quit. Please fix asap or revert back to the old version, it's affecting project deadlines severely! Not a good start to a super busy week before Xmas.  

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Community Beginner ,
Jan 18, 2021 Jan 18, 2021

To get on this chain - was happening for me too - going back to previous version is bandaid but is a temporary fix for me too.

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New Here ,
Mar 02, 2021 Mar 02, 2021

I am using Big Sur on my iMAC and I had the same issue.  After reading the threads below I installed Camera Raw 12.4 and the problem is resolved.  For anyone experiencing this, I suggest that you do the same thing until Adobe resolves the problem.

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021
LATEST

Nope, 13.2 still crashes for me.

 

Please explain how to install CR v12.4.  I downloaded and installed it but LR still shows CR v13.1 as the active version.  Not sure what else to try??  I can't roll LR back to v9.4 because my database was upgraded to v10.  

 

Please make this right, Adobe.

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

New Photoshop and RAW 13.2 working fine...finally

 

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Explorer ,
Mar 12, 2021 Mar 12, 2021

Yay!  Funny thing is that their release notes don't say anything about fixing the problem or even acknowledge it.

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Guest
Mar 12, 2021 Mar 12, 2021

Well that's Adobe for you. Fix the problem but don't acknowledge the problem. Adobe needs a new management structure, out with the old, in with the new.

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