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Hi to all . when open camera raw from fotoshop beta or photoshop i getting this message. The graphics processor has encounted an unrecoverable error. Due to a run -time gpu acceleration has been disabled for the remainder session. thank a lot.
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Please post your system info.
In Photoshop, go to Help > System Info, click the Copy button, and paste in a new reply.
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Adobe Photoshop Version: 26.2.0 20241113.m.2851 35930f0 x64
Number of Launches: 5
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.2314
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 4691 MHz
Built-in memory: 31895 MB
Free memory: 20445 MB
Memory available to Photoshop: 24492 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.39.0.9
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:91851 variationID:285010
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: AMD Radeon RX 6500 XT
GPUVendor: AMD
AMD Radeon RX 6500 XT UNKNOWN, AMD
AMD Radeon(TM) Graphics UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,040 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[0 ms]
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=31785516 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241113.m.2851 35930f0 x64
[0 ms]
Start GetSnifferResult
[1127 ms]
Start sniffer 2024-11-15 17:45:07
# Photoshop Version: Adobe Photoshop 26.2.0 20241113.m.2851 35930f0 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=31785516 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241113.m.2851 35930f0 x64
{35 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon(TM) Graphics index=0)
# devices: 2
Device 0
Name: AMD Radeon(TM) Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 17,181 MB
VRAM: 459 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,722 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2024-10-11 000000.000000-000
Driver age: 1 month
Driver version: 32.0.12019.1028
Supports UMA: SUPPORTED
D3D-ID: 5710
Device 1
Name: AMD Radeon RX 6500 XT
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,040 MB
VRAM: 4,040 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,722 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2024-10-11 000000.000000-000
Driver age: 1 month
Driver version: 32.0.12019.1028
Supports UMA: UNSUPPORTED
D3D-ID: 29759
End platform native
{114 ms}
{114 ms}
Start platform OpenCL
# displays: 0
# devices: 2
Device 0
Name: gfx1036
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,876 MB
VRAM: 12,876 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3628.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3628.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 49 GB / s
Compute score: 263.392
Device name string: gfx1036
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
Device 1
Name: gfx1034
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,278 MB
VRAM: 4,278 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3628.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3628.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 107 GB / s
Compute score: 2,812.27
Device name string: gfx1034
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{1103 ms}
Exit code kExitNormal
End sniffer 2024-11-15 17:45:08
[kStatusNormal, kExitNormal]
[1127 ms]
Finish RunAllAPIs
[1128 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040546876365233709
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\User\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 476,1G, 331,1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\
Installed components:
ACE.dll ACE 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/09/11-14:00:20 79.d8f3991 79.d8f3991
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPFiles.dll Adobe XMP Files 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPScript.dll Adobe XMP Script 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AGM.dll AGM 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/09/12-09:41:26 79.fc43029 79.fc43029
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
AXE8SharedExpat.dll AXE8SharedExpat 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
AXEDOMCore.dll AXEDOMCore 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
BIB.dll BIB 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
BIBUtils.dll BIBUtils 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
CoolType.dll CoolType 2024/10/14-10:21:58 79.94f5d81 79.94f5d81
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.1.0
dvaadameve.dll Adobe DVA 2025 25.1.0
dvaappsupport.dll Adobe DVA 2025 25.1.0
dvaaudiodevice.dll Adobe DVA 2025 25.1.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.1.0
dvacore.dll Adobe DVA 2025 25.1.0
dvacrashhandler.dll Adobe DVA 2025 25.1.0
dvaeve.dll Adobe DVA 2025 25.1.0
dvaevefactory.dll Adobe DVA 2025 25.1.0
dvamarshal.dll Adobe DVA 2025 25.1.0
dvamediatypes.dll Adobe DVA 2025 25.1.0
dvametadata.dll Adobe DVA 2025 25.1.0
dvametadataapi.dll Adobe DVA 2025 25.1.0
dvametadataUI.dll Adobe DVA 2025 25.1.0
dvanet.dll Adobe DVA 2025 25.1.0
dvaplayer.dll Adobe DVA 2025 25.1.0
dvascripting.dll Adobe DVA 2025 25.1.0
dvastorage.dll Adobe DVA 2025 25.1.0
dvatemporalxmp.dll Adobe DVA 2025 25.1.0
dvatransport.dll Adobe DVA 2025 25.1.0
dvaui.dll Adobe DVA 2025 25.1.0
dvavulcansupport.dll Adobe DVA 2025 25.1.0
dvaworkspace.dll Adobe DVA 2025 25.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.0-1-bcbb734
dynamiclink.dll Adobe DVA 2025 25.1.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/15-15:19:39 79.f218fde 79.f218fde
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.1.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/10/16-19:06:50 79.07b6875 79.07b6875
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.2
PSViews.dll Adobe Photoshop 2025 26.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.1cd8f38 79.1cd8f38
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.0-1-bcbb734
UPIC 2.6.0
Required plugins:
Accented Edges 26.2 - from the file āFilter Gallery.8bfā
Adaptive Wide Angle 26.2 - from the file āAdaptive Wide Angle.8bfā
Angled Strokes 26.2 - from the file āFilter Gallery.8bfā
Average 26.2 - from the file āAverage.8bfā
Bas Relief 26.2 - from the file āFilter Gallery.8bfā
BMP 26.2 - from the file āStandard MultiPlugin.8bfā
Camera Raw 17.0.1 - from the file āCamera Raw.8biā
Camera Raw Filter 17.0.1 - from the file āCamera Raw.8biā
Chalk && Charcoal 26.2 - from the file āFilter Gallery.8bfā
Charcoal 26.2 - from the file āFilter Gallery.8bfā
Chrome 26.2 - from the file āFilter Gallery.8bfā
Cineon 26.2 - from the file āCineon.8biā
Clouds 26.2 - from the file āClouds.8bfā
Color Halftone 26.2 - from the file āStandard MultiPlugin.8bfā
Colored Pencil 26.2 - from the file āFilter Gallery.8bfā
ContĆ© Crayon 26.2 - from the file āFilter Gallery.8bfā
Craquelure 26.2 - from the file āFilter Gallery.8bfā
Crop and Straighten Photos 26.2 - from the file āCropPhotosAuto.8liā
Crop and Straighten Photos Filter 26.2 - from the file āStandard MultiPlugin.8bfā
Crosshatch 26.2 - from the file āFilter Gallery.8bfā
Crystallize 26.2 - from the file āStandard MultiPlugin.8bfā
Cutout 26.2 - from the file āFilter Gallery.8bfā
Dark Strokes 26.2 - from the file āFilter Gallery.8bfā
De-Interlace 26.2 - from the file āStandard MultiPlugin.8bfā
Dicom 26.2 - from the file āDicom.8biā
Difference Clouds 26.2 - from the file āClouds.8bfā
Diffuse Glow 26.2 - from the file āFilter Gallery.8bfā
Displace 26.2 - from the file āStandard MultiPlugin.8bfā
Dry Brush 26.2 - from the file āFilter Gallery.8bfā
Entropy 26.2 - from the file āstatistics.8baā
Export Color Lookup Tables 26.2 - from the file āExport3DLUT.8beā
Extrude 26.2 - from the file āStandard MultiPlugin.8bfā
FastCore Routines 26.2 - from the file āFastCore.8bxā
Fibers 26.2 - from the file āStandard MultiPlugin.8bfā
Film Grain 26.2 - from the file āFilter Gallery.8bfā
Filter Gallery 26.2 - from the file āFilter Gallery.8bfā
Fresco 26.2 - from the file āFilter Gallery.8bfā
Glass 26.2 - from the file āFilter Gallery.8bfā
Glowing Edges 26.2 - from the file āFilter Gallery.8bfā
Grain 26.2 - from the file āFilter Gallery.8bfā
Graphic Pen 26.2 - from the file āFilter Gallery.8bfā
Halftone Pattern 26.2 - from the file āFilter Gallery.8bfā
Halide Bottlenecks 26.2 - from the file āHalideBottlenecks.8bxā
HDRMergeUI 26.2 - from the file āHDRMergeUI.8bfā
HSB/HSL 26.2 - from the file āStandard MultiPlugin.8bfā
IFF Format 26.2 - from the file āStandard MultiPlugin.8bfā
Ink Outlines 26.2 - from the file āFilter Gallery.8bfā
JPEG 2000 26.2 - from the file āJPEG2000.8biā
Kurtosis 26.2 - from the file āstatistics.8baā
Lens Blur 26.2 - from the file āLens Blur.8bfā
Lens Correction 26.2 - from the file āLens Correction.8bfā
Lens Flare 26.2 - from the file āStandard MultiPlugin.8bfā
Liquify 26.2 - from the file āLiquify.8bfā
Matlab Operation 26.2 - from the file āChannelPort.8bfā
Maximum 26.2 - from the file āstatistics.8baā
Mean 26.2 - from the file āstatistics.8baā
Measurement Core 26.2 - from the file āMeasurementCore.8meā
Median 26.2 - from the file āstatistics.8baā
Mezzotint 26.2 - from the file āStandard MultiPlugin.8bfā
Minimum 26.2 - from the file āstatistics.8baā
MMXCore Routines 26.2 - from the file āMMXCore.8bxā
Mosaic Tiles 26.2 - from the file āFilter Gallery.8bfā
Multiprocessor Support 26.2 - from the file āMultiProcessor Support.8bxā
Neon Glow 26.2 - from the file āFilter Gallery.8bfā
Note Paper 26.2 - from the file āFilter Gallery.8bfā
NTSC Colors 26.2 - from the file āNTSC Colors.8bfā
Ocean Ripple 26.2 - from the file āFilter Gallery.8bfā
OpenEXR 26.2 - from the file āStandard MultiPlugin.8bfā
Paint Daubs 26.2 - from the file āFilter Gallery.8bfā
Palette Knife 26.2 - from the file āFilter Gallery.8bfā
Parametric Filter NO VERSION - from the file āMaterialFilter.8bfā
Patchwork 26.2 - from the file āFilter Gallery.8bfā
Paths to Illustrator 26.2 - from the file āStandard MultiPlugin.8bfā
PCX 26.2 - from the file āPCX.8biā
Photocopy 26.2 - from the file āFilter Gallery.8bfā
Picture Package Filter 26.2 - from the file āChannelPort.8bfā
Pinch 26.2 - from the file āStandard MultiPlugin.8bfā
Pixar 26.2 - from the file āPixar.8biā
Plaster 26.2 - from the file āFilter Gallery.8bfā
Plastic Wrap 26.2 - from the file āFilter Gallery.8bfā
Pointillize 26.2 - from the file āStandard MultiPlugin.8bfā
Polar Coordinates 26.2 - from the file āStandard MultiPlugin.8bfā
Portable Bit Map 26.2 - from the file āPBM.8biā
Poster Edges 26.2 - from the file āFilter Gallery.8bfā
Radial Blur 26.2 - from the file āStandard MultiPlugin.8bfā
Radiance 26.2 - from the file āRadiance.8biā
Range 26.2 - from the file āstatistics.8baā
Render Color Lookup Grid 26.2 - from the file āExport3DLUT.8beā
Reticulation 26.2 - from the file āFilter Gallery.8bfā
Ripple 26.2 - from the file āStandard MultiPlugin.8bfā
Rough Pastels 26.2 - from the file āFilter Gallery.8bfā
Save for Web 26.2 - from the file āSave for Web.8beā
ScriptingSupport 26.2 - from the file āScriptingSupport.8liā
Shear 26.2 - from the file āStandard MultiPlugin.8bfā
Skewness 26.2 - from the file āstatistics.8baā
Smart Blur 26.2 - from the file āStandard MultiPlugin.8bfā
Smudge Stick 26.2 - from the file āFilter Gallery.8bfā
Solarize 26.2 - from the file āSolarize.8bfā
SP Substance Suite NO VERSION - from the file āMaterialSuite.8liā
Spatter 26.2 - from the file āFilter Gallery.8bfā
Spherize 26.2 - from the file āStandard MultiPlugin.8bfā
Sponge 26.2 - from the file āFilter Gallery.8bfā
Sprayed Strokes 26.2 - from the file āFilter Gallery.8bfā
Stained Glass 26.2 - from the file āFilter Gallery.8bfā
Stamp 26.2 - from the file āFilter Gallery.8bfā
Standard Deviation 26.2 - from the file āstatistics.8baā
Substance 3D Viewer NO VERSION - from the file āSubstance3DViewerForPs.8biā
Sumi-e 26.2 - from the file āFilter Gallery.8bfā
Summation 26.2 - from the file āstatistics.8baā
Targa 26.2 - from the file āStandard MultiPlugin.8bfā
Texturizer 26.2 - from the file āFilter Gallery.8bfā
Tiles 26.2 - from the file āStandard MultiPlugin.8bfā
Torn Edges 26.2 - from the file āFilter Gallery.8bfā
Twirl 26.2 - from the file āStandard MultiPlugin.8bfā
Underpainting 26.2 - from the file āFilter Gallery.8bfā
Vanishing Point 26.2 - from the file āVanishingPoint.8bfā
Variance 26.2 - from the file āstatistics.8baā
Water Paper 26.2 - from the file āFilter Gallery.8bfā
Watercolor 26.2 - from the file āFilter Gallery.8bfā
Wave 26.2 - from the file āStandard MultiPlugin.8bfā
WIA Support 26.2 - from the file āWIASupport.8liā
Wind 26.2 - from the file āStandard MultiPlugin.8bfā
Wireless Bitmap 26.2 - from the file āWBMP.8biā
ZigZag 26.2 - from the file āStandard MultiPlugin.8bfā
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 7.9.1.2 - from the file "Required Folder"
CmdN: 1.21.3
UAB: 2.18.0-8
Loaded at: 127 ms - launch time impact: 15 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 2381 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 128 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 2218 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.8.170.0 - from the file "Required Folder"
CAPTURE: 2.0.41 STOCK: 4.2.6
Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 2381 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.11.2.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder"
Loaded at: 2382 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2219 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2219 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2409.109.1.2 - from the file "Required Folder"
Loaded at: 2382 ms - launch time impact: 12 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 39
Extensions:
Libraries 1.0.0 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.htmlā
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.htmlā
com.adobe.capture.extension 2.0.41 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.htmlā
Export As 4.8.16 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
Export As 4.8.16 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
com.adobe.cclibraries.manager 1.0.0 - from the file āC:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.htmlā
Installed TWAIN devices: NONE
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You have both an integrated and a discrete GPU. Multiple GPUs don't play well with Adobe applications.
Disable the integrated one (AMD Radeon(TM) Graphics) in the Windows device manager.
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I tried it and I'm waiting a few days to see it. Thank you very much for your time.
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Hello. Disabling the integrated GPU also helped me. ACR 17 started working. But my laptop does not work correctly with the integrated GPU disabled. Maybe you know another solution to this problem? Can I download an old version of ACR 16 somewhere?
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Fixed the problem by completely resetting the graphics card settings. Tried a hard reset of the card settings.
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Hello Per,
I'm discovering the same issue as mentioned in the topic. Like you suggested I have disabled the integrated Intel Iris Xe Graphics, but after doing the same action that triggered the error message before, now Adobe PhotoShop is coming in an Idle status. After closing Adobe PhotoShop via Task Management it's giving an eventlog Application event.
Kind regards,
Nancy
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Hey there @Marketing36524269x1g0! Welcome to the Community!
When exactly does the error message pop up? Is it right after you use a tool like Lens Blur, or does it happen whenever you open Camera Raw?
Thanks for trying to disable the integrated GPU. Let's try a few more troubleshooting steps. Take a look at this guide and see if any of these suggestions help: https://adobe.ly/3DCXoVg.
Thank you!
Alek
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Hi Alek,
thanks for replying.
From the link, I think I already checked everything. "Determine if Camera Raw is accessing the GPU"
I already tried to change it to Custom (Aangepast in Dutch) but after Closing PhotoShop and Bridge and opening it again, it was always back in Auto status. But now I was able to change it to Custom and disabled "Use GPU for Open and Save".
Then I did again what I was doing. So the steps were, opening Adobe Bridge, double clicking the psd file I was working on , then PhotoShop is opening, then clicking on the layer 1 icon "smart object" I guess, in Dutch it is "Miniatuur Slim Object". Then PhotoShop is hanging. Previously it reported the message that GPU acceleration has been disabled for the remainder of the session, but after uninstalling all Adobe software, and cleaning the drivers for the Graphics driver and installing all the newest software and drivers again, now PhotoShop is just hanging in an Idle state until closing it via Task Management.
The other Troubleshooting steps will be for somewhere later on, probably during the weekend or so.
Kind regards,
Nancy
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Hi Alek,
for some reason after turning on the laptop again in the New Year, it's working again. And luckily it keeps working for few days now.
I guess because of totally shut down at the end of 2024 and starting it fresh up again the first working day on 2025.
We will keep an eye on it. Thanks anyway for assisting.
Kind regards,
Nancy
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