Camera Raw terminates with black screen

Report · Jul 30, 2022

Camera Raw 14.4.1. Picture opened from bridge. GPU NVIDIA GE Force 360. 6gb dedicated memory and 16gb total memory. Running Windows 11 on Dell XPS 17.

I was doing some color correction on the picture. Was in the process of using the Color Mixer and adjusting Hue and the red slider. Had previously made other adjustments. As I worked the fan picked up speed and suddenly the screen went black. I had to touch power once which seemed to unleash the residue of the picture on the screen, hit power again for a very short period and this immediately brought up the windows entry screen. Hit enter and I was right back at Camera Raw screen.

I had task manager running at the time. Prior to the event, the dedicated GPU Memory was at 5.6/6.0 GB and the Shared GPU memory was almost totally available. However, at the event, there was a significant GPU 3D spike which went off the top end of the power line. Something happened to make the GPU 3D CPU spike which seems to have coorelated with the failure.

Here are log files:

Camera Raw Log V0

name : NVIDIA GeForce RTX 3060 Laptop GPU
VendorId : 4318
DeviceId : 9504
SubSysId : 184487976
Revision : 161
DedicatedVideoMemory : 6315573248
DedicatedSystemMemory : 0
SharedSystemMemory : 17014556672
MemoryBudget : 5510266880
AdapterLuid.LowPart : 80085
AdapterLuid.HighPart : 0
Flags : 0
DoublePrecisionFloatShaderOps : yes
ConservativeRasterizationTier : 3
CrossNodeSharingTier : 0
ResourceBindingTier : 3
ResourceHeapTier : 2
TiledResourcesTier : 3
NodeIndex : 0
TileBasedRenderer : no
UMA : no
CacheCoherentUMA : no
feature level : 0x00009100
feature level : 0x00009200
feature level : 0x00009300
feature level : 0x0000a000
feature level : 0x0000a100
feature level : 0x0000b000
feature level : 0x0000b100
feature level : 0x0000c000
feature level : 0x0000c100
MaxSupportedFeatureLevel : 0x0000c100
HighestShaderModel : 0x60
WaveOps : yes
WaveLaneCountMin : 32
WaveLaneCountMax : 32
TotalLaneCount : 3840
ExpandedComputeResourceStates : yes
Int64ShaderOps : yes
RootSignature.HighestVersion : 0x2
name : Intel(R) Iris(R) Xe Graphics
VendorId : 32902
DeviceId : 18086
SubSysId : 184487976
Revision : 12
DedicatedVideoMemory : 134217728
DedicatedSystemMemory : 0
SharedSystemMemory : 17014556672
MemoryBudget : 16209250304
AdapterLuid.LowPart : 79405
AdapterLuid.HighPart : 0
Flags : 0
DoublePrecisionFloatShaderOps : no
ConservativeRasterizationTier : 3
CrossNodeSharingTier : 0
ResourceBindingTier : 3
ResourceHeapTier : 2
TiledResourcesTier : 3
NodeIndex : 0
TileBasedRenderer : no
UMA : yes
CacheCoherentUMA : yes
feature level : 0x00009100
feature level : 0x00009200
feature level : 0x00009300
feature level : 0x0000a000
feature level : 0x0000a100
feature level : 0x0000b000
feature level : 0x0000b100
feature level : 0x0000c000
feature level : 0x0000c100
MaxSupportedFeatureLevel : 0x0000c100
HighestShaderModel : 0x60
WaveOps : yes
WaveLaneCountMin : 16
WaveLaneCountMax : 16
TotalLaneCount : 1536
ExpandedComputeResourceStates : yes
Int64ShaderOps : yes
RootSignature.HighestVersion : 0x2
Intel-specific info:
Architecture : AlderLake
EU Count : 96
Package TDP : 45
Max Fill Rate (pixels/clock) : 24
Max Frequency : 1450
Min Frequency : 100
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Dx Device Shutdown: Intel(R) Iris(R) Xe Graphics
Dx Device Shutdown: NVIDIA GeForce RTX 3060 Laptop GPU

Camera Raw Latest v1:

cr_sdk_initialize: Adobe Photoshop Camera Raw 14.4.1 (Windows), version 14.4.1x1122, 64-bit, Release
gDNGMaxSIMD: 3
Memory allocator: internal scalable (cr_memory_scalable_allocator)
libdispatch threading: yes
thread type: dispatch
ACE thread type: dispatch
PatchMatch initialized (version 5.81.0.0). Using 20 threads.
CPU: 12th Gen Intel(R) Core(TM) i9-12900HK
OS: 10.0.22000.708
MPProcessorCount (hyperthreading = false): 10
MPProcessorCount (hyperthreading = true): 20
MPThreadCount: 20
std::thread::hardware_concurrency: 20
AVX support: yes
AVX2 support: yes
AVX512 support: no
System physical RAM: 32 GB
Initialize GPU system
Read GPU config
Safe load GPU
Native16BitShaderOpsSupported: YES
SupportsShaderModel_6_2_OrHigher: YES
Supports FP16 for DX on WML: YES
Building pipeline states for NVIDIA GeForce RTX 3060 Laptop GPU
name : NVIDIA GeForce RTX 3060 Laptop GPU
VendorId : 4318
DeviceId : 9504
SubSysId : 184487976
Revision : 161
DedicatedVideoMemory : 6315573248
DedicatedSystemMemory : 0
SharedSystemMemory : 17014556672
MemoryBudget : 5510266880
AdapterLuid.LowPart : 80085
AdapterLuid.HighPart : 0
Flags : 0
DoublePrecisionFloatShaderOps : yes
ConservativeRasterizationTier : 3
CrossNodeSharingTier : 0
ResourceBindingTier : 3
ResourceHeapTier : 2
TiledResourcesTier : 3
NodeIndex : 0
TileBasedRenderer : no
UMA : no
CacheCoherentUMA : no
feature level : 0x00009100
feature level : 0x00009200
feature level : 0x00009300
feature level : 0x0000a000
feature level : 0x0000a100
feature level : 0x0000b000
feature level : 0x0000b100
feature level : 0x0000c000
feature level : 0x0000c100
MaxSupportedFeatureLevel : 0x0000c100
HighestShaderModel : 0x60
WaveOps : yes
WaveLaneCountMin : 32
WaveLaneCountMax : 32
TotalLaneCount : 3840
ExpandedComputeResourceStates : yes
Int64ShaderOps : yes
RootSignature.HighestVersion : 0x2
Native16BitShaderOpsSupported: YES
SupportsShaderModel_6_2_OrHigher: YES
Supports FP16 for DX on WML: YES
Building pipeline states for Intel(R) Iris(R) Xe Graphics
name : Intel(R) Iris(R) Xe Graphics
VendorId : 32902
DeviceId : 18086
SubSysId : 184487976
Revision : 12
DedicatedVideoMemory : 134217728
DedicatedSystemMemory : 0
SharedSystemMemory : 17014556672
MemoryBudget : 16209250304
AdapterLuid.LowPart : 79405
AdapterLuid.HighPart : 0
Flags : 0
DoublePrecisionFloatShaderOps : no
ConservativeRasterizationTier : 3
CrossNodeSharingTier : 0
ResourceBindingTier : 3
ResourceHeapTier : 2
TiledResourcesTier : 3
NodeIndex : 0
TileBasedRenderer : no
UMA : yes
CacheCoherentUMA : yes
feature level : 0x00009100
feature level : 0x00009200
feature level : 0x00009300
feature level : 0x0000a000
feature level : 0x0000a100
feature level : 0x0000b000
feature level : 0x0000b100
feature level : 0x0000c000
feature level : 0x0000c100
MaxSupportedFeatureLevel : 0x0000c100
HighestShaderModel : 0x60
WaveOps : yes
WaveLaneCountMin : 16
WaveLaneCountMax : 16
TotalLaneCount : 1536
ExpandedComputeResourceStates : yes
Int64ShaderOps : yes
RootSignature.HighestVersion : 0x2
Intel-specific info:
Architecture : AlderLake
EU Count : 96
Package TDP : 45
Max Fill Rate (pixels/clock) : 24
Max Frequency : 1450
Min Frequency : 100
Loaded GPU system: DirectX
GPU primary driver version: 31.0.15.1693
GPU device count: 1
GPU device names: NVIDIA GeForce RTX 3060 Laptop GPU
GPU3 allow list: yes
GPU3 deny list: no
GPU3 prev digest: FE59F208ED8C5862D036C743E5C89333
GPU3 new digest: FE59F208ED8C5862D036C743E5C89333
Need to run gpu self tests : False.
GPU Init Status (part 1): I2_GPU2
GPU3 Hard Status Result (part 1): unknown
GPU3 Soft Status Result (part 1): success
GPU4 Hard Status Result (part 1): unknown
GPU4 Soft Status Result (part 1): fail_insufficient_memory
NVIDIA GeForce RTX 3060 Laptop GPU: Building compute pipeline state NVIDIA GeForce RTX 3060 Laptop GPU: Finished building compute pipeline states.
GPU Init Status (part 2): I4_GPU3
GPU3 Hard Status Result (part 2): success
GPU3 Soft Status Result (part 2): success
GPU4 Hard Status Result (part 2): success
GPU4 Soft Status Result (part 2): fail_insufficient_memory
Profile self-check: lcpCount=2606, dcpCount=3259
Main Dialog Backing Scale: 2.00
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Determined GPU3 hard status: success
TrimFootprint: 1473.1 MB purged from pools.
Profile self-check: lcpCount=2606, dcpCount=3259
Main Dialog Backing Scale: 2.00
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
TrimFootprint: 2071.9 MB purged from pools.
Profile self-check: lcpCount=2606, dcpCount=3259
Main Dialog Backing Scale: 2.00
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Windows cr_gpu_view backing scale: h= 2.5000, v= 2.5000
first frame index is: 0
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
Profile self-check: lcpCount=2606, dcpCount=3259
TrimFootprint: 1426.7 MB purged from pools.
Terminate GPU system
Dx Device Shutdown: Intel(R) Iris(R) Xe Graphics
Dx Device Shutdown: NVIDIA GeForce RTX 3060 Laptop GPU
cr_sdk_terminate

I use camera raw extensively and cannot seem to keep in running.

Adobe Community

Camera Raw terminates with black screen