Camera raw

[Marksj100]

I have photoshop elements 2023 which has been great until I bought a new camera. Camera raw will only open JPEG's. If I try to open raw it says I need to install a plugin. I have tried many times even manually but nothing. Tried adding the file mentioned on here but no luck. 
another question... I was planning on upgrading to 2025 would this fix my issue? 
thanks 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Marksj100]

Thank you 

[Jeff Arola]

What camera did you buy?

What operating system are you using?

It's possible to upgrade PSE 2023 to the latest Camera Raw plugin by following the directions on this page:

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-...

[Marksj100]

Sorry. Windows 10

[Jeff Arola]

What is the make and model of the camera you bought?

[Marksj100]

Canon R5 mk2

[Jeff Arola]

Your Canon R5 mk2 requires camera raw 16.4 or newer:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

You can upgrade to PSE 2025 which can install camera raw 17 using Help>Install Camera Raw or you can

replace the camera raw plugin in PSE 2023 by following the directions in this thread:

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-...

Another alternative is to use the free Adobe DNG Converter to convert the Canon R5 mk2 cr3 files to DNG copies which then PSE 2023 will open:

https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html

[Marksj100]

Thank you I was planning on upgrading to 2025