Computer crashes while using preset

[Marko Subotin]

Ok, whenever I try to use Camera Raw my computer crashes.
For example, I go to the ''presets'' tab, bam, it crashes, I try edit with some masks, bam, it crashes.
...and yeah, why is my color profile set to Display P3, I havent changed that, I need Adobe RGB to submit to Adobe Stock?
This is the second time I see that my color profiles changing in Adobe Camera Raw. Last time it changed to Rec. 2020

ACR Version 17.1.0.2100
Windows 10 Pro

Thanks for the help fellas.

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

[Marko Subotin]

The e-mail used with my CC is <REMOVED>
No crash dialog at all.

[Rikk Flohr: Photography]

I find no crash reports under that address either, but since you are not seeing a dialog, that is understandable. Given the lack of reports, I would have to refer you to Microsoft's system logging for troubleshooting the crash. With the symptoms you've described, it sounds like this is an OS-level crash and not an app crash. 

The smart money would be on your Display Driver. Make sure you have installed the latest version of the driver from your GPU manufacturer's site. Note: use Studio drivers and not Game-ready drivers wherever possible. 

[Marko Subotin]

Thanks for the info  Rikk, and yeah that could be the problem, but I have never heard of Studio drivers before. Microsoft Companion AI directed me to the page to instal the "Pro" version of my driver for the Radeon RX580, have done that, but the problem persists. I also suspect this problem is related to my graphic card.
Photoshop works just fine, only some feautures of Camera Raw are making my computer to crash.

[Rikk Flohr: Photography]

I always bypass OS recommendations and go straight to the Card Manufacturer's site and obtain the latest. Sometimes Windows reports drivers that are several versions old as the newest. 

As a test, you could disable GPU in preferences and see if the crash persists. That might help point the culprit.

[Marko Subotin]

Finnaly managed to solve the problem.

Lighroom Classic works just fine with the same edits.