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dng problem. 9.8

New Here ,
Dec 03, 2017 Dec 03, 2017

10 would not work.

9.8 did.

but it looks in a folder that is no longer there.

so i remade to folder and put raw images in it.

but it could not find files there.

how do i totally remove the software so it does not remember where the files used to be.

yes in win 7 i removed the program in the usual way.

help!

thanks all

712
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New Here ,
Dec 03, 2017 Dec 03, 2017

reinstalling did not help

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New Here ,
Dec 03, 2017 Dec 03, 2017

dngerror.JPG

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LEGEND ,
Dec 03, 2017 Dec 03, 2017
LATEST

Are you just selecting the folder containing the raw images, and NOT opening that folder? That is what you MUST do. The DNG converter works at the FOLDER level. If you open the folder then the DNG converter will tell you that there are no images to convert.

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