For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
257 replies
346089 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

SteveP323

Participant

SONY A7V UPDATE- has this been updated in LRC

Alexa Bodnar

Participant

They’ve only added support for the Lossless Compressed RAW format so far. The other RAW formats (Uncompressed and Compressed) are still not supported in LRC.

Alexa Bodnar

Participant

I’m so sorry about this! I’m experiencing the same issue 😭 The photos look terrible when converted to TIFF, and editing them is almost impossible. What’s happening? We invested in new, expensive cameras and still can’t get the quality we expected!

Verona-Ramona Verheyen

Participant

Hi,

I’m experiencing the exact same problem. I’ve already deleted and reinstalled everything from Adobe and tried different computers. At first, I thought the issue was on my end, but then I discovered that a colleague was able to open the images in Sony’s software. However, he also can’t convert them to DNG only to JPEG. The problem is that if I convert them to JPEG, I can no longer properly edit my images.

As a photographer, this is a nightmare. I really hope a solution comes soon because with the latest updates of Lightroom, Photoshop, and Camera Raw, I simply can’t do anything at all.

I hope support can fix this quickly, my clients are waiting for their photos.

Rob_Cullen

Community Expert

The A7V is supported (with limitations) in Lightroom Version 9.1 and Camera Raw 18.1.1

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Are you up to date with Lr version?

As users we do not know of camera support releases until they happen.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Alexa Bodnar

Participant

Only Lossless Compressed Raw is supported, I have Compressed raw(((

Alexa Bodnar

Participant

Hi, I’m using the Sony A7V, and Lightroom does not recognize the RAW files yet. I’ve already completed three photoshoots, and I’m unable to open the files in Lightroom, which is very frustrating.

At the moment, I have to convert the files to TIFF, but the image quality and workflow are significantly affected.

Could you please let me know when support for the Sony A7V will be added to Camera Raw / Lightroom? This is very important for my work.

Is support planned for the next update?

Svenja Photography

Participant

Hello,

Lightroom Classic (latest version) currently does not support RAW (.ARW) files from the new Sony A7 V.

The files are not corrupted and open correctly in Sony Imaging Edge.
However, Lightroom shows the error:
"The file is not supported or appears to be damaged."

I understand that lossless compressed RAW is already supported in Lightroom for this and other Sony models. Unfortunately, I completed a professional client shoot using compressed RAW files, and currently there is no efficient workflow to process them natively in Lightroom.

As a working professional, official RAW support for the Sony A7 V in an upcoming Camera Raw / Lightroom update would be extremely important.

Please consider adding compatibility as soon as possible.

Could you please confirm whether support is already planned and in which Camera Raw version it might be included?

Thank you & kind regards,

Svenja

T

timk24442096

Participating Frequently

Please provide RAW support for the Sony A7MV Camera that has been out before Christmas. I have two months of photos I can’t access in Lightroom Classic.

Peru Bob

Community Expert

Only Lossless Compressed Raw is supported at this time for Sony A7 V (ILCE-7M5).

from here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

CeciliaPix

Participant

How does this help fixing my problem? I’d like Lightroom Classic to support ARW images shot with a new camera from a well established brand, doesn’t seem to much to ask. Do you know if an there’s going to be an update any time soon fixing this?