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Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

  • August 10, 2020
  • 242 replies
  • 345381 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available. 

 

    242 replies

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    N
    nickpowellphotography
    Participating Frequently
    November 30, 2021

    As others have mentioned, it could be months until the next release. If this is the case, then I would have to request a refund from Adobe for the months I am unable to edit A7iv ARW images. 

    I appreciate that Adobe require the camera etc, however YouTube reviewers have had the camera for months, so surely Adobe could have requested a model before general release?

      J
      Jannick0101
      New Participant
      November 30, 2021

      Thats true, although I got my hopes up as for the past 4 years, adobe did release an update in the first two weeks of december.

      J
      Jannick0101
      New Participant
      November 30, 2021

      I do think though, there is a pretty good chance we update will come in december. I just checked the prior releases which brought support of the a7ii, a7iii and a7r iii and all came within two months of announced of the camera or one month after the camera hitting the stores,

      N
      nickpowellphotography
      Participating Frequently
      November 30, 2021

      I picked up my Sony A7iv yesterday, and I was wondering if there is anyone from the Adobe tech support team here that could let me know when we can expect a LR/Camera RAW update to support the Sony ILCE-7M4??

       

      Many Thanks 

        janw16954704
        janw16954704
        New Participant
        November 30, 2021

        Dem schliesse ich mich an!

          J
          Jannick0101
          New Participant
          November 30, 2021

          I would like the support for the sony a7 iv raws added to lightroom aswell. I got the camera, it works, but I practically renders it useless if I can't open or edit the raw files...

            M
            Marek Stachowiak
            Participating Frequently
            November 30, 2021

            As you can see, the problem is getting bigger every day. Maybe someone from Adobe (@Rick Flohr) will write one sentence when there can be support for Sony A7IV?

            I, by the way, also wrote a message to support Sony that they would also work on this topic.

            Greetings, Marek

              S
              Skeje7
              New Participant
              November 30, 2021

              Another one waiting to be able to use the RAW files from my new Sony a7IV. Looks like we will have to wait until mid January?

                S
                SussexPropertyPhoto
                New Participant
                November 29, 2021

                When will adobe support Raw files from the new sony A7iiii?

                  Y
                  Yeeb_Vaj
                  New Participant
                  November 29, 2021

                  Hi,
                  My raw files from Sony A7IV are not supported by any adobe program, any ideas why ? It seems to be because it's a new camera but how wasn't that anticipated by adobe teams ?
                  Thanks for your answers in advance

                  DdeGannes
                  DdeGannes
                  Community Expert
                  November 29, 2021

                  Adobe needs to have a production issued camera model with the latest Sony firmware installed so they can produce sample files for testing profiles etc. Support will not be available until that is completed.

                  Updates are released ever 2.5  or 3 months on average. LrC 11 was released Oct 26th.

                   

                  Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
                  R
                  rainlam
                  New Participant
                  November 29, 2021

                  Hello everyone,

                   

                  I am using the Sony camera A7IV, but seems like there is an issueto import raw photo, it keeps saying ”Copy failed. Something went wrong, please try later“. I was using A7III, its perfectly fine to import both raw and jpeg.

                   

                  Just wondering maybe the model is too new and Adobe has not update yet?

                  I am using the camera for work so this is a bit urgent if I can't import raw photo to edit 😞

                  TheDigitalDog
                  TheDigitalDog
                  Inspiring
                  November 30, 2021

                  Do tell Sony that as their customer, you don't appreciate, like Canon, Nikon and others, holding your data prisoner. For a couple of months.

                  They didn't with the JPEG. Why must they with raw? Year after year.

                  Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
                  S
                  Skeje7
                  New Participant
                  November 30, 2021

                  I'm sorry but I don't agree, as an Adobe customer I say it to Adobe who is the one who has to hurry to have this update available. I guess Sony has its confidentiality policy and can not be giving the specifications of their new cameras until the right time to avoid being copied the strategy. Adobe on the other hand says that they release updates every three months, what is this? if they have the update they should release it immediately. The camera works perfectly, what doesn't work is Lightroom.

                    L
                    Lindy21987083gmn1
                    New Participant
                    November 29, 2021

                    I would like the Sony a7 iv to be added to the Lightroom classic list so that these ARW files can be read.

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