For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

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StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
258 replies
346392 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

S

S.R.Films

Participant

Hello,

It's 10/25/2021.. i'm hoping that Adobe will apply the update for the ARW file from the Sony ZV-E10, so i can finaly use your softwear.

Thank you, pleas keep us in touch !

H

hamityanik

Participant

Hello,

I've been using Adobe Lightroom for the pictures taken with my Xperia 1 III for a while, it seems that there is no full RAW image support. As you can see in the attached screenshot, DNG files generated by the Xperia 1 III are rendered as yellowish and blurry in the Lightroom.

It would be great to have the RAW support for Xperia 1 III.

Thank you in advance,

Hamit

johnrellis

Legend

Moderators, @Rikk Flohr: Photography : Please merge with the Camera Raw support thread:

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-and-information/m-p/12354770

Y

yotsaks34805212

Participant

Sony ZV-E10 RAW filecCannot be Opened in Photoshop

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

John T Smith

Community Expert

How about more information... such as exact version of Photoshop and Raw?

gracjangk

Participant

Yeah, it's been a while. DNG Converter also is not able to read those files.

R

Realens

Participant

I wish they would make an announcement for this issue 😕😕

Y

Yipeng5E50

Participant

It has been 2 monthes since this camera is released, and at least 2 updates during on photoshop during the wait. The DNG converter also can't convert ZV-E10 images! Please address this problem asap.

nicolac78728176

Participant

the funny thing is that Luminar has full support for them... LOL

nicolac78728176

Participant

News on the Adobe end? It's been almost a month

D

darkblue.aircooled911

Participant

Cannot directly import ARW files shot on new Sony ZV-E10 into Lightroom Classic (latest version, Mac). Does anyone have a fix for this problem?

dj_paige

Legend

This camera was just released in the last few weeks. No Adobe software will read the RAW from this camera at this time. Most likely (but no guarantees either), the next release of Lightroom Classic will contain support for reading the RAWs of this camera.

You probably need to use the SONY software provided with the camera.

D

darkblue.aircooled911

Participant

Thank you for your help. That's what I was afraid of too. The Sony software is very limited but I don't see any other option at the moment.... Do you have any idea when this update might come?

Wyatt Jones

Participant

I am trying to import photos from the canon EOS R5 but it is saying an error has occurred or the files have been corrupted when will Lightroom support a new canon camera and also for Adobe Premiere Pro support?

home slice

Participant

As a studio photographer who picked up the R5 around launch, I've been waiting patiently for a really long time. We're now in 2021 and still nothing. What I've been doing and I suggest everybody else that reads this does is to call the Adobe customer service number every few weeks and ask about it. The phone support person will say they are passing on the case so if enough of us are constantly calling, it might make it more of a priority. Obviously the excuse that canon hasn't given them information is BS because capture one has had the capability to tether with the r5 for a really long time. I was shocked when 10.1 came out and still nothing.

This is been a huge problem for me and my work flow, and I can't go on like this for much longer. Like many of us on this form, I will need to make the switch to C1 if it's not fixed soon.

John Waller

Community Expert

Since I bought my R5 back in early 2021, I have seen the same issue raised over and over, with the same pettifoggery from the Adobe folks. I would find it less offensive if the Adobe professionals would just say straight up either that they don't know, or that Adobe will work it out whenever they finally work it out. An apology for whatever is really wrong would be most welcome too.

@pbon2 Love to know what pettifoggery you're referring to.

The answer to Raw file support always boils down to the same parameters:

If the camera is supported then you need the appropriate version of Camera Raw installed.
If the camera is supported and you don't have the appropriate version of Camera Raw installed then use the DNG converter
If the camera is not supported then you'll have to wait for a Camera Raw update

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