For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
280 replies
347998 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

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georg_3628

Participant

Hello!

I have a problem with the files from my newly bought Sony RX100vii in Lightroom Classic (Version 14.2) and DNG Converter.
I shot only in RAW, and am now trying to bring them into Lightroom Classic (Version 14.2). The images cannot be shown in the preview, and when trying to import them, i get the message that "These files cannot be opened by Lightroom". I tried converting them with the Adobe DNG Converter, but I get a similar result as after the conversion process i get the message that "The RAW-format of the file cannot be supported".

I just bought the RX100vii, have done no software updates whatsoever. So I am wondering if that has something to do with it.
I am thankful for any help, as I just want to start editing the photos from my new camera! Thank you in advance! ❤️

GoldingD

Legend

Please verify your LrC version, just in case you have more than one copy on your computer.

A screenshot or a copy/paste of the first 6 or so lines from /help/system info/ (in LrC) should work for that.

franciscat64670314

Participating Frequently

I recently both a Sony Cybershot DSC-RX100 mark VII, now I want to import the AWR files in lightroom but it is unable to import this format.

First it mentions: preview unavailable for this file

and when importing it mentions: some import operations were not performed.

I have checked if there is an update for lightroom

Updated Camera RAW

I donwloaded a driver for MACbook from the sony website and now I can preview the files in finder

But lightroom still no succes

anyone has the solution for me?

JohanElzenga

Community Expert

See https://community.adobe.com/t5/lightroom-classic-discussions/fichiers-raw-sony-non-reconnus-et-impossible-d-importer-alors-que-possible-dans-un-autre-logiciel/m-p/15184260

-- Johan W. Elzenga

franciscat64670314

Participating Frequently

Thank you, seems that I have to wait for a new update!

D

Detective137511

Participant

Bonjour, visiblement je ne suis pas le seul à avoir fait l'acquisition du Sony DSC-RX100M7A, et comme tout le monde je ne peux pas traiter mes fichiers ARW. Merci de prendre en compte le problème pour effectuer une mise à jour.

S

Sam_Tether

Participant

Hello

I've just bought a Sony DSC-RX100M7A to replace my Sony DSC-RX100M7 that I recently misplaced. I've tried to open the .ARW files but a message comes up saying it is not supported. I'm using the latest version of Camera Raw.
Is it yet known when this model will be supported?

Thanks

Erik Bloodaxe

Legend

Nobody is able to answer the proverbial "when" questions I'm afraid. Nobody knows!

S

Sam_Tether

Participant

Ok, thanks for the reply. I suppose we'll just have to wait a bit longer.

L

laurent_6799

Participating Frequently

Bonjour, je viens d'acheter un tout nouveau Sony DSC-RX100M7, et c'est une nouvelle version du boîtier qui s'appelle Sony DSC-RX100M7A. Il semble que cette toute nouvelle version ne soit pas encore supportée par les versions actuelles de Lighroom/Camera RAW/Photoshop. Il semble aussi que Sony n'ait pas beaucoup communiqué sur le sujet. Pouvez-vous me dire si ce fait est connu et s'il est prévu d'intégrer cet appareil dans la liste des appareils reconnus par ces logiciels, svp? Et si oui, dans quel délai, même approximatif, peut on imaginer que ce soit résolu? Merci pour votre réponse.

T

toxdoc42

Known Participant

I can't figure out how to post a question, but I have a new Nikon Z50ii and wonder if Elem,ents 2025 will convert its RAW files?

A

Aleke

Community Manager

Hi @toxdoc42,

To start a new thread, head over to the Photoshop Elements Community. Click on the "Post to Community" button located in the top right corner. Here's the link:

https://adobe.ly/3Dn1vok

Thank you!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

S

stephenp69774191

Participating Frequently

Was deliverd 21/1//2024 and I am unable to load the RAW files into LrC as the RAW format is not supported for this camera. Anybod now when tis will be fixed !!! as I am paying a subscription for this software and it is effecting my work/income.

johnrellis

Legend

@stephenp69774191: "Was delivered 21/1//2024 and I am unable to load the RAW files into LrC as the RAW format is not supported for this camera."

I'm able to import pre-production samples from dpreview.com into my LR Classic 14.0.1. Can you import these samples?

The entry in Cameras Supported By Camera Raw is garbled and thus untrustworthy:

1. It reverses two column entries for Minimum Lightroom Version Required (13.0) and Minimum Lightroom Classic Version Required (8.0).

2. The Nikon Z 50 II was announced on November 7, 2024, and thus couldn't possibly have been included in LR Classic 13.0 (LR 14.0 was released 10/14/24).

Full support for cameras from leading manufacturers usually arrives in the release following the cameras' availability, sometimes the next release after that. Lightroom releases about every 8 weeks, so we might expect the next release (with full support for the Nikon Z 50 II) mid-December. But Adobe rarely comments on feature and release timing.

johnrellis

Legend

Here is the link to Wetransfer https://we.tl/t-TBimiTUjiv for the nef file

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

My LR 14.0.1 can't import that file either:

Exiftool shows the pre-production samples using raw Lossless compression, while your .nef is using raw High Efficiency* compression. Try setting the camera's raw-recording compression to Lossless: