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Rikk Flohr-Retired
Adobe Employee
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available. 

 

1028 replies

Participant
March 18, 2025

Hello!

I have a problem with the files from my newly bought Sony RX100vii in Lightroom Classic (Version 14.2) and DNG Converter.
I shot only in RAW, and am now trying to bring them into Lightroom Classic (Version 14.2). The images cannot be shown in the preview, and when trying to import them, i get the message that "These files cannot be opened by Lightroom". I tried converting them with the Adobe DNG Converter, but I get a similar result as after the conversion process i get the message that "The RAW-format of the file cannot be supported".

I just bought the RX100vii, have done no software updates whatsoever. So I am wondering if that has something to do with it.
I am thankful for any help, as I just want to start editing the photos from my new camera! Thank you in advance! ❤️

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johnrellis
Legend
March 19, 2025

@georg_3628: "newly bought Sony RX100vii "

 

You've bought the RX100M7A, a new model that Sony silently introduced recently.  You'll have to wait for a new release of LR. Support for a new model from a major manufacturer is usually released in the Lightroom / Camera Raw version following the release date of the camera, sometimes the release after that. LR is released every eight weeks, so we might expect to see LR 14.3 about the first week of April.

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franciscat64670314
Participating Frequently
March 17, 2025

I recently both a Sony Cybershot DSC-RX100 mark VII, now I want to import the AWR files in lightroom but it is unable to import this format. 

First it mentions: preview unavailable for this file

and when importing it mentions: some import operations were not performed. 

 

I have checked if there is an update for lightroom

Updated Camera RAW

I donwloaded a driver for MACbook  from the sony website and now I can preview the files in finder

But lightroom still no succes

 

anyone has the solution for me? 

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franciscat64670314
Participating Frequently
March 17, 2025

Thank you, seems that I have to wait for a new update! 

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Participant
March 12, 2025

Bonjour, visiblement  je ne suis pas le seul à avoir fait l'acquisition du Sony DSC-RX100M7A, et comme tout le monde je ne peux pas traiter mes fichiers ARW. Merci de prendre en compte le problème pour effectuer une mise à jour.

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Participant
March 7, 2025

Hello

 

I've just bought a Sony DSC-RX100M7A to replace my Sony DSC-RX100M7 that I recently misplaced. I've tried to open the .ARW files but a message comes up saying it is not supported. I'm using the latest version of Camera Raw.
Is it yet known when this model will be supported?

 

Thanks

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Erik Bloodaxe
Legend
March 7, 2025

Nobody is able to answer the proverbial "when" questions I'm afraid. Nobody knows!

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Participant
March 7, 2025

Ok, thanks for the reply. I suppose we'll just have to wait a bit longer.

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Participating Frequently
March 1, 2025

Bonjour, je viens d'acheter un tout nouveau Sony DSC-RX100M7, et c'est une nouvelle version du boîtier qui s'appelle Sony DSC-RX100M7A. Il semble que cette toute nouvelle version ne soit pas encore supportée par les versions actuelles de Lighroom/Camera RAW/Photoshop. Il semble aussi que Sony n'ait pas beaucoup communiqué sur le sujet. Pouvez-vous me dire si ce fait est connu et s'il est prévu d'intégrer cet appareil dans la liste des appareils reconnus par ces logiciels, svp? Et si oui, dans quel délai, même approximatif, peut on imaginer que ce soit résolu? Merci pour votre réponse. 

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Known Participant
December 15, 2024

I can't figure out how to post a question, but I have a new Nikon Z50ii and wonder if Elem,ents 2025 will convert its RAW files? 

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Community Manager
December 18, 2024

Hi @toxdoc42,

To start a new thread, head over to the Photoshop Elements Community. Click on the "Post to Community" button located in the top right corner. Here's the link:

https://adobe.ly/3Dn1vok


Thank you!
Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Participating Frequently
November 22, 2024

Was deliverd 21/1//2024 and I am unable to load the RAW files into LrC as the RAW format is not supported for this camera. Anybod now when tis will be fixed !!! as I am paying a subscription for this software and it is effecting my work/income. 

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JohanElzenga
Community Expert
Community Expert
November 22, 2024

That camera is supported already since Lightroom Classic 13, but read the notes: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

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-- Johan W. Elzenga
Participating Frequently
November 22, 2024

There is a note about the support for the Z50 II " Preliminary support ONLY

Preliminary support means that the image quality and raw format support for the given camera model is not yet finalized and may be updated in a future release."

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Participant
October 18, 2024

When can we expect Camera RAW support for DJI Air 3s?

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Participant
October 7, 2024

I used those 2 phones took many raw photos, but need lens profile to edit it, please.

And Thank you!

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Participant
October 5, 2024

iPhone 16 was released 2 weeks ago with plenty of fore-warning. Why is there no update to the camera RAW files?

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.. Obviously this is not a bug...]

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JohanElzenga
Community Expert
Community Expert
October 5, 2024

With Adobe Max on the horizon, you can be sure there will be an update soon.

 

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-- Johan W. Elzenga
Participant
October 5, 2024

Great, but it would be more useful now rather than waiting for some PR talkfest. If it's ready to go, why don't they just release it?

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