For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
275 replies
347278 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

MichalSmid

Participant

So I tried everything and I'm already in line 😄

Should I take pictures in jpg now and pay for something that doesn't work?

A

Anonymous

You can convert ARW to TIFF in ImagingEdge. It takes time and is twice the size, but there's no other option until Adobe stops acting like a company run by two guys in a garage.

MichalSmid

Participant

Thank you. I've tried, but I have a feeling that some weird compression will take place there when I'm comparing the eye, for example.

M

Marek Stachowiak

Participating Frequently

You can throw all the dirty things about Adobe and Sony here, but I think it would be nice if Adobe (representative) wrote clearly: "we are planning an update on December 20, 2021", then the matter will be simple.

S

Skeje7

Participant

Totally agree, I don't understand this mystery with their customers who are asking a simple question, when will the a7iv be supported? Then they complain about Sony and their policies. I sincerely think that Adobe's strategy in this matter is to use the pissed off customers as a method of pressure against the camera brands and not to give a quality service to their own customers.

N

nickpowellphotography

Participating Frequently

It's ridiculous that so many other software companies seem to have support for the A7iv, but the biggest doesn't.

A_Olguin

Participant

It is ridiculous. As professionals paying a decent amount for software you'd expect to be kept up to date when new cameras are released. Come on Adobe and Sony, work together closer please!

F

fred4242

Known Participant

Answering that we do not tell when you will be able to use your new $2500 camera to paying customers is not an ok answer.

TheDigitalDog

Inspiring

@fred4242 wrote:

Answering that we do not tell when you will be able to use your new $2500 camera to paying customers is not an ok answer.

The answer however is correct: Those who know can't talk. Those who talk don't know.

You got software to access the proprietary raws from Sony. Had Sony provided raws to others like Adobe, they too could process them on day one; Sony didn't. You can use your raws today. You can use your JPEGs today. You will have to wait for Adobe support. Because again, Adobe got access to the proprietary raws when you did and they don't and cannot understand then and update their software over night. This isn't anything new! Its been this way for decades every time a proprietary raw file is released. Those waiting a few weeks/months before buying a new camera will likely be unaware that this is how its worked for decades. But it has. Such is life on the 'bleeding edge'.

These are facts, I'm very sorry you don't think the factual answers are OK.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"