Copy link to clipboard
Copied
I shoot RAW photos with a Canon 5D Mark IV. Until recently, my .CR2 files showed without issue in the preview pane after downloading them to my MAC system. Since my upgrade to Sequoia 15.4.1, the preview pane shows black. Once the images go through post processing and are saved as .psd or .jpg files, the preview pane functions normally. Is this an Adobe issue due to Adobe/MAC incompatabilities or is this something that stems from the MAC side? Anyone else have this issue? Any ideas?
Copy link to clipboard
Copied
I believe that's a bug in macOS Sequoia 15.4 and 15.4.1
A couple of things that work to get the preview are, resizing the Finder window (have to do for each file) or view the files in Gallery view.
Copy link to clipboard
Copied
This advice works for both .CR2 and .CR3. The Sequoia bug affects both of these Canon RAW files the same way.
Copy link to clipboard
Copied
Yes, the same problem appeared after the last update. To be more precise, the latest update did not fix the problem
Copy link to clipboard
Copied
I am having the same exact issue! Any update on how to fix this?
Copy link to clipboard
Copied
It's a Sequoia bug. Click on the blank window and change its size, and the image will appear. It’s a terrible bug and a terrible workaround, but it works. The alternative is to use a different program to find images until Apple gets their xxxx together.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now