problem with camera raw

[yves64460]

Hello to all

I have a problem with raw camera.
I have a problem with the camera raw. When I want to open a raw file, photoshop starts up but then freezes and the camera raw does not open, so I have to restart my pc.
When I open photoshop no worries but when I want to use the raw camera filter it blocks me again photoshop, while photoshop alone works fine
Thank you for helping me

Yves

[TheDigitalDog]

Try resetting your ACR preferences, better? 

Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

[Fiona28366073gb9a]

This was the solution for me, thank you!
In case anybody is looking for this, check if your PS is really freezing, or if it is just Camera Raw stealing the focus:
Press the "Escape" key and see if you can access PS again / click the top bar tabs.
If you can, then Camera Raw opens, but steals the focus.

Thank you again, @TheDigitalDog

[rahuls50626211]

Hello! I have a similar problem. Whenever I open a RAW file in Camera Raw (Version 15.1.1) and click on open, it freezes up and I have to restart everything every single time.