Stuck in Camera Raw Filter

[leighbardsley]

Photoshop v20.0.07 & v 21.0.1

macOS 10.14.6

I'm editing using the Camera Raw filter on a smart object, and after switching to another application and then coming back to Photoshop, I can no longer use Photoshop and must force quit without saving. It looks like a problem with misplaced focus, whereas normally the Camera Raw filter dialog would be in focus/in front and usable, instead the progress bar dialog for the Camera Raw filter is in front. Clicking the cancel button on this progress bar dialog does nothing (makes the OS error sound), most actions in the Camera Raw dialog dont work as everything is greyed out and this window does not have focus — I can only click and drag to zoom, or click and drag the histogram. I cannot click anything in the Photoshop application window either. This priginally happened  in v21 so I switched to v20 but now it has happened there too.

[leighbardsley]

Also I can replicate this 100% with the following steps:

1. Create new file with the Photo > Default Photoshop Size preset
2. Double click the background, click ok, then right click the layer -> Convert to a smart object
3. Choose Filter > Camera Raw Filter
4. Cmd-Tab to switch to Safari
5. Cmd-Tab to switch back
6. Progress bar now has focus and photoshop cannot be used without force-quitting.

[bfrankphoto]

I'm dealing with this right now and came looking for an answer. It stinks and I don't want to redo all this work.

For me it's when I copied all layers (command-shift-C)/pasted into a new layer. that loaded all that information into the clipboard. My preferences still are set to save that for other applications, so when I switch apps I get an error saying that the clipboard is too large to export. Then from there it appears that photoshop tries to update the main image from the camera raw edits, and that's where it hangs up. The cancel button on the progress bar just beeps at me when I try to click on it.

It's clearly a bug, and I'm going to have to force quit and relaunch photoshop. I'm going to test turning off export clipboard settings and I'll report back.

[bfrankphoto · Accepted solution]

Go to Photoshop->Preferences->General and turn off "Export Clipboard"

Still think this is a bug, but this will keep it from ruining your day.

[sddatadiva]

This fixed it for me. Hurray! Now I can edit the color of my Adobe Illustrator smart layers in Photoshop!

But then, yesterday, Adobe UPDATED Photoshop. Aaaaand the problem is BACK, but this time there is no fix...

Ugh.

I will try to install the version before this one.... Yeesh.

[ikoviak]

This is not a fix at all. Why is it listed as a "correct answer" and a solution? You cannot even access the Prefs menu when you are stuck in Camera Raw. THIS IS NOT AN ANSWER to this issue at all. Please do not list it as a correct answer when it solves nothing and is completely incorrect.

[schroef · Accepted solution]

Yup thats the exact method, i got this same thing. Its a window order issue as it seems. Probably small issue in the scripts, should be easy fix

[AndoverColorGuy]

Go into photoshop prefs.

Preferences/File handling/Camera Raw Preferences/Performance

Click the Purge Cache button!

[koswalt]

It's back! Nothing of suggested in this thread works with Photoshop 2021 on Mac newest OS, Big Sur.
Purging the cache (suggested by AndoverColorGuy) only works one time. 

[bfrankphoto_NL]

Have you tried this?

Go to Photoshop->Preferences->General and turn off "Export Clipboard"

[koswalt]

Yup. When I say everything in the thread, I especially meant the main thing that was suggested...

[ikoviak]

This is not a fix at all. Why is it listed as a "correct answer" and a solution? You cannot even access the Prefs menu when you are stuck in Camera Raw. THIS IS NOT AN ANSWER to this issue at all. Please do not list it as a correct answer when it solves nothing and is completely incorrect.

[TheDigitalDog]

This is not a fix at all. Why is it listed as a "correct answer" and a solution? You cannot even access the Prefs menu when you are stuck in Camera Raw. THIS IS NOT AN ANSWER to this issue at all. Please do not list it as a correct answer when it solves nothing and is completely incorrect.

By @ikoviak

Stop and look at the date of the question and the answer. See 2019? 

Yes, it IS THE ANSWER to the original post. The OP must have resolved the issue and in the same year, accepted this as the correct answer.

Got another issue, start a new post and start from scratch. 

And yes, you can access the preferences outside of Adobe Camera Raw (where depends on the OS), but that's also for another, new post. 

[James5EB3]

This has not been solved. I turned off "Export Clipboard" and purged the Camera Raw cache on two computers yesterday. Both devices ran into the exact same problem today. I've lost hours of work to this bug.

[James5EB3]

I cannot open the Camera Raw dialog at this point without getting stuck. I have had to force quit Photoshop at least 5 times today, losing countless hours of work. I have the Camera Raw filter applied to smart objects which I cannot tweak without crashing Photoshop. PLEASE can somebody from the Adobe team chime in here?

[James5EB3]

Trashed my preferences, uninstalled-then-reinstalled photoshop and this is still happening.

Here's my system info:

Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25: 4b16c876033 x64 Number of Launches: 2 Operating System: Mac OS 11.0.0 System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3100 MHz Built-in memory: 16384 MB Free memory: 7331 MB Memory available to Photoshop: 12763 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.34.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.71.1 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Live Edit Client SDK Version: 3.77.11 Native GPU: Enabled. Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin The GPU Sniffer crashed on 3/16/18 at 12:51:31 AM Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1440, right=2560 Display: 2 High DPI Monitor Display Bounds: top=0, left=-1680, bottom=1050, right=0 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
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glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="16915465"
glgpu[0].GLVendor="AMD"
glgpu[0].GLRenderer="16915465"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Nov 23 2020 03:06:15)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1610
clgpu[0].CLName="Intel(R) HD Graphics 630"
clgpu[0].CLVendor="INTEL"
clgpu[0].CLBandwidth=1.500000e+10
clgpu[0].CLCompute=59.103662
clgpu[0].CLRawDeviceName=Intel(R) HD Graphics 630
clgpu[0].CLRawDeviceVendor=Intel Inc.
clgpu[0].CLRawPlatformName=Apple
clgpu[0].CLRawPlatformVendor=Apple
nativegpu[0].NativeName="AMD Radeon Pro 560"
clgpu[1].CLPlatformVersion="OpenCL 1.2 (Nov 23 2020 03:06:15)"
clgpu[1].CLDeviceVersion="1.2"
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4294
clgpu[1].CLName="AMD Radeon Pro 560 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLBandwidth=3.400000e+10
clgpu[1].CLCompute=298.767881
clgpu[1].CLRawDeviceName=AMD Radeon Pro 560 Compute Engine
clgpu[1].CLRawDeviceVendor=AMD
clgpu[1].CLRawPlatformName=Apple
clgpu[1].CLRawPlatformVendor=Apple
nativegpu[1].NativeName="Intel(R) HD Graphics 630"
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CmdN: 1.5.18
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[James5EB3]

Just updated to the new 22.1.1 version of Photoshop and this is STILL HAPPENING. Like other users, I am working off of a cloud server (Google Drive Filestrem to be precise). Absolutely infuriating. Why is nobody from Adobe responding on this thread?

[koswalt]

How is this still a problem!? We should at least be able to cancel...

This is a huge problem. Camera Raw Filter is the most efficient way to edit photos in Photoshop. This should be a priority and it's been a problem for a full year now.

The only way to get this to work is to purge the cache before using the Camera Raw Filter. You need to do it every time. Even if you already applied the filter and are just going to edit.

Via AndoverColor Guy:

Preferences/File handling/Camera Raw Preferences/Performance

Click the Purge Cache button!

[koswalt]

Scratch that. Purge it multiple times in a row before trying it. Once may not do the trick.

[koswalt]

Nope. No longer works. Forget it. Adobe, fix your stuff.

[ejindenver]

I was able to get the Camera Raw filter window to respond after it was stuck.

Setup: Macbook Pro, 2nd monitor and bluetooth keyboard.

Photoshop version: 2021.0.1 (recently updated, first run)

Both PS and the Raw window were in the second monitor

The Raw windowwas unresponsive, all buttons, etc, greyed out.

Pressing ESC on my bluetooth keybooard did nothing, tried shift+ESC still nothing....

This worked:

Moved the Raw filter window back to primary monitor on the Macbook itself

Pressed ESC on the Macbook touchbar -> Bingo!

Raw window buttons became active, I was able to use the Raw filter and then return to PS as expected

Why this worked and whether it's generalizable to others situations is unknown

I read others comments about potential mouse focus issues and it made me think putting the window on the primary monitor might help

[Joaquín Ponce]

I tried the same, but it didn't work. I hope Adobe could fix this soon. I just lost 2 hours of work because of this problem.

[Paskapookid]

I lost an hour of work too. But since the file was sooo darn huge (.PSB) The hour of work actually took me all day while I wait for my Imac to catch up for 10 minutes after each adjustment... I'm seriously thinking about abadoning this aspect of the project now and just coping with the simple Lightroom edit. (This is for a paid gig, I should be more careful, but I also think failure should not be the status quo).

Darn Lightroom and FCPX and their auto saving has me out of the habit of saving every 20 minutes.

[Ash_Hughes]

Absolute legend ejindenver. Same setup as you - Macbook, 2nd screen, wireless keyboard - and was getting the greyed Camera Raw of doom window! I was about ready to force quit with nothing else working and losing all my work, but your method has saved me. Thank you. It might be time to start learning Affinity if this cannot be resolved soon.

[koswalt]

STILL NOT FIXED

Make one change. Save. Make one change. Save.

Several updates later and still not fix. Plus, I now get a similar issue with the liquify filter. Niiiiiice.