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Stuck in Camera Raw Filter

Community Beginner ,
Nov 24, 2019 Nov 24, 2019

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Photoshop v20.0.07 & v 21.0.1

macOS 10.14.6

 

I'm editing using the Camera Raw filter on a smart object, and after switching to another application and then coming back to Photoshop, I can no longer use Photoshop and must force quit without saving. It looks like a problem with misplaced focus, whereas normally the Camera Raw filter dialog would be in focus/in front and usable, instead the progress bar dialog for the Camera Raw filter is in front. Clicking the cancel button on this progress bar dialog does nothing (makes the OS error sound), most actions in the Camera Raw dialog dont work as everything is greyed out and this window does not have focus — I can only click and drag to zoom, or click and drag the histogram. I cannot click anything in the Photoshop application window either. This priginally happened  in v21 so I switched to v20 but now it has happened there too.

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correct answers 2 Correct answers

Participant , Dec 06, 2019 Dec 06, 2019

Go to Photoshop->Preferences->General and turn off "Export Clipboard"

 

Still think this is a bug, but this will keep it from ruining your day.

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Advocate , Jan 23, 2020 Jan 23, 2020

Yup thats the exact method, i got this same thing. Its a window order issue as it seems. Probably small issue in the scripts, should be easy fix

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New Here ,
Apr 26, 2021 Apr 26, 2021

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I find one more solution, this my camera raw config.
Capture d’écran 2021-04-26 à 08.56.36.pngCapture d’écran 2021-04-26 à 08.56.43.pngCapture d’écran 2021-04-26 à 08.56.51.pngCapture d’écran 2021-04-26 à 08.56.53.pngCapture d’écran 2021-04-26 à 08.56.56.pngCapture d’écran 2021-04-26 à 08.56.58.pngCapture d’écran 2021-04-26 à 08.57.17.png

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Community Beginner ,
May 18, 2021 May 18, 2021

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Will this time-wasting obscure confusing bug be fixed by November 2021? I wasted HOURS fiddling with settings, etc., only to find the answer had nothing to do with logic or best practices, all I had to do was uncheck an unrelated preference WHICH IS ENABLED BY DEFAULT... 

 

So editing a linked or smart layer in Camer Raw is SUPPOSED to cause an "only-force-quit-will-solve-this" error?

 

Please fix this issue, Adobe. We all know you can. And more importantly, let the Smart Layer using Adobe community know about this embarrasment, especially because this issue seems not to be considered an issue worth your attention...

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New Here ,
Jun 14, 2021 Jun 14, 2021

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What box did you uncheck?

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Community Expert ,
Jun 15, 2021 Jun 15, 2021

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Hi, I guess this one: Photoshop > Preferences > Camera Raw > Performance and selected Off from the "Use Graphics Processor" drop-down.

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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I feel like I've tried this before. BUT, I've done all the things that tend to reliably reproduce the freeze up on the Camera Raw filter and it's worked every time so far.

 

@PECourtejoie, has this continued to work for you since you did it? 

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Community Expert ,
Jun 16, 2021 Jun 16, 2021

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I do not suffer from this issue... I'm trying to help.

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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False alarm. Still doesn't work. Just had it happen with this setting set to off.Screen Shot 2021-06-16 at 11.15.23 AM.png

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New Here ,
Sep 01, 2021 Sep 01, 2021

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I also encountered the same issue multiple times recently and it drove me crazy. Spent hours and hours working on document, and it ended with a 'force quit'. And when I did force quit..... It came back again..... Luckily, I have found myself a solution. This might be impractical, but it is based on my experience, worth trying.

 

I think someone also had mentioned this way on this page, but I am going to mention it again. Please do note that I am using the 2021 Photoshop on a 2017 MacBook Pro, and the result of this method may or may not vary in between cases. But nonetheless, here's my way:

Photoshop -> Preferences -> Camera Raw -> Performance -> Purge Cache

This may work in the effort to solve the problem, but what I have learned from my experience, it is best if you do the method above every time before you start doing anything to a document in which you are planning to later add the camera raw filter. 

 

 

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Advocate ,
Sep 02, 2021 Sep 02, 2021

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This will help perhaps, i kinda forgot where preferences is in the menus 🙂 I never use that, tend to use as much shortcuts as possible.

 

Menu hierarchy OSXMenu hierarchy OSX

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Explorer ,
Jul 28, 2021 Jul 28, 2021

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I cannot believe this issue is still unresolved after 1.5 years. This is only one of several community threads reporting the same issue, none of which are resolved. And beyond just Camera Raw, I am now getting stuck in the Liquify and Filter Gallery dialogs when working with large smart objects. It is such a stupid and infuriating glitch, and it is making Photoshop unusable for professional, high-resolution work. I am losing countless hours to this bug, and am unable to make the same quality of work I was making before the issue arose. I have also wasted colossal blocks of time and energy working with a cast of completely unhelpful Adobe technicians. FIX THIS.

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New Here ,
Dec 13, 2020 Dec 13, 2020

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im stuck in the camera raw filter and cannot x out or save . I have to close down my laptop and loose my work to get out,

 

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Community Expert ,
Dec 13, 2020 Dec 13, 2020

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What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

What are your Photoshop, ACR and OS versions? 

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New Here ,
Dec 13, 2020 Dec 13, 2020

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I have looked into preferances in the edit drop down box for camera raw and purged ..Im not really sure what I can do.  I can open camera raw from Bridge and that page has clear boxes for saving and editing. 

its just when i got to camera raw from photoshop that the problem occurs. 

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Guest
Dec 13, 2020 Dec 13, 2020

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Try resetting your ACR preferences, in Photoshop go to Edit > Preferences and Ctrl + Shift click on Camera Raw you should see this dialog

2020-12-13 14_05_36-Window.png

2020-12-13 14_01_11-Window.png

 

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Explorer ,
Jul 28, 2021 Jul 28, 2021

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I have been experiencing this issue for over a year, as have a number of others on this Community thread:

https://community.adobe.com/t5/photoshop-ecosystem/stuck-in-camera-raw-filter/td-p/10760665

 

I can assure you that there is no solution and that Adobe has no interest in fixing it. I have spent countless hours on screenshare with several adobe techs, none of whom were able to mitigate the problem in any way. The only workaround is to work with smaller images, which is obviously a nonstarter for large-dimension, professional work.

 

Unbelievable.

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New Here ,
Oct 13, 2021 Oct 13, 2021

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I have been experiencing the same since updating to the 2021 version, tried all the ideas in this thread and nothing worked. Eventually I just switched back to PS 2020 which dind't give me this problem. Hopefully in 2022 versions it will be fixed, but for now, I'm skipping this one.

 

Maybe it works for you too. 

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New Here ,
Oct 14, 2021 Oct 14, 2021

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I really cant believe this has been a constant issue for so many of us and that there is no solution after so long

 

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New Here ,
Jan 09, 2022 Jan 09, 2022

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Oh man... i FINALLY upgraded my mac so i could get with the newest operating system and now i find out that CRF of all things breaks photoshop.  What an utter disappointment.

jamies52363509_0-1641758167826.png

 

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New Here ,
Oct 23, 2021 Oct 23, 2021

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same problem here tooo 

 

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New Here ,
Oct 28, 2021 Oct 28, 2021

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This is still happening in the 2022 version. I've updated everything. The Camera Raw 14 window tries to pop up, gets buried (I have 3 monitors including my laptop), the progress bar on the filter comes up, everything is stuck. I'll have to force quit and lose work. Thanks Adobe.

carriepray_0-1635445903437.png

 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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I have camera raw freezing on this system:

 

Adobe Photoshop Version: 23.0.0 20211013.r.36 623993d x64 Number of Launches: 19 Operating System: Mac OS 12.0.1 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 3300 MHz Built-in memory: 32768 MB Free memory: 18080 MB Memory available to Photoshop: 28738 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.887.2 ACP.local Status: - SDK Version: 1.50.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.21.1.1 - Min Core Sync Required: 4.3.28.24 Live Edit Client SDK Version: 3.86.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unifed Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon R9 M395X
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,294 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display Display: 2 Display Bounds: top=0, left=2560, bottom=1440, right=5120 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=74290542 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

[421 ms]
Start sniffer 2021-11-03 10:58:12
# Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64
sniffer -baseTimeMS=74290542 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

{21 ms}
Start platform native
# displays: 2
Display 0
Display: 69989032
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1.875)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R9 M395X index=0 preferred=1)

Display 1
Display: 1952439554
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 0) -> (5,120 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (596.55 335.56)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R9 M395X index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M395X
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
69989032
1952439554
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{370 ms}

{370 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 69989032
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1.875)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915462 index=0 preferred=1)

Display 1
Display: 1952439554
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 0) -> (5,120 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (596.55 335.56)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915462 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M395X OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
69989032
1952439554
GPU accessible RAM: 4,096 MB
VRAM: 4,096 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.7.29)
Device version: 2.1 (2.1 ATI-4.7.29)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915462
Display mask: 2047
End platform OpenGL
{388 ms}

{388 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon R9 M395X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Oct 1 2021 19:40:58))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 116 GB / s
Compute score: 1,120.31
Device name string: AMD Radeon R9 M395X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{419 ms}

Exit code kExitNormal
End sniffer 2021-11-03 10:58:12
[kStatusNormal, kExitNormal]

[421 ms]
Finish RunAllAPIs

[1977 ms]
Start GetSnifferResult

[1977 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040005598109196478 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): RAID 5 Volume, 10.9T, 10.4T free Macintosh HD, 465.7G, 245.9G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 3.2.1 79.77ee9d2. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.0 79.3649695. 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All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.0.0, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.0 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.0.0, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.0 (950), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.0 (950), Copyright © 2021 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.0.0, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.0.0, © 1991-2021 Adobe. 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Projects: 1.0.46 Discover Panel (Loaded) 1.10.0.53 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.41.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.comments-webview/" CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.14.242.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" CAPTURE: 1.2.18 STOCK: 2.0.30 Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.cloudValueDialog/" Photoshop UXP Export-As (Prepared) 5.5.9.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.photoshop.selectionFeedback/" Plugins Panel (Prepared) 1.3.5.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.pluginspanel/" IC popup message (Loaded) 1.0.0.0 Neural Filters (Registered) 1.9.21.0 - from the file "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Extensions: Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Interactive Luminosity Masks 3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.svenstork.photoshop.InteractiveLuminosityMasks/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html” Installed TWAIN devices: NONE

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New Here ,
Jan 12, 2022 Jan 12, 2022

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Usually when I have a smart object and I go to Camera Raw, a dialog box pops up and freezes up photoshop. 

 

Try this, before you open camera raw, rasterize your image, then make it a smart object again, now open camera raw. This is the only thing that worked for me. But I only know I need to do this when Camera Raw freezes again.

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Been having the same issue. What fixed it for me was to hold down Shift+Command+Option while opening Photoshop. Modal should appear asking if you want to delete the settings file, click “Yes.” Photoshop will then launch with default settings. So far so good!

 

 

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Community Expert ,
Feb 09, 2022 Feb 09, 2022

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Moving to the Camera Raw bugs section

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Explorer ,
Apr 13, 2022 Apr 13, 2022

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Chiming in with my annual "THIS ISN'T FIXED" post. It's been two and a half years now. Despite countless updates Camera Raw is still unusable on smart objects. Still mourning the loss of what was one of the most precious non-destructive editing tools in Photoshop. Please please please fix this Adobe 😞

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