Camera Raw Program Error

[#1]

This must have happened with a recent update, but I'm not able to open Raw files in Bridge CC (8,0.1.282 x64) or Photoshop CC (19.1.5).  When I try, I get an error box with the title, "Adobe Photoshop CC 2018" and the message, ""Could not complete your request because of a program error."

I have uninstalled and reinstalled both programs, including an earlier version of PS CC, to no avail.  I get the error whether I use the "open in Camera Raw" command in Bridge or attempt to open the file directly in PS.  In addition, the Camera Raw filter in PS is not working.

Curiously, I AM able to use Camera Raw in Lightroom Classic CC.

Need help here!

[#2]

This must have happened with a recent update, but I'm not able to open Raw files in Bridge CC (8,0.1.282 x64) or Photoshop CC (19.1.5).  When I try, I get an error box with the title, "Adobe Photoshop CC 2018" and the message, ""Could not complete your request because of a program error."

I have uninstalled and reinstalled both programs, including an earlier version of PS CC, to no avail.  I get the error whether I use the "open in Camera Raw" command in Bridge or attempt to open the file directly in PS.  In addition, the Camera Raw filter in PS is not working.

Curiously, I AM able to use Camera Raw in Lightroom Classic CC.

Need help here!

[#3]

Have you updated the camera raw plug-in for Photoshop? In Lightroom, you are not accessing the camera raw plug-in. That technology is part of the Lightroom program. Do you know what version of the plug-in is installed on your computer?

[#4]

Yes, I’m using the most recent version of Camera Raw.  What’s really weird is that the “open in camera raw” command in Bridge worked one time since this started happening. 

[#5 · Accepted solution]

It looks like your ACR plugin is missing… You can download and run the 10.4 ACR standaslone installer from here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

[#6]

Thank you so much, Michelle!  That fixed the problem.

It didn't even occur to me because Camera Raw was listed in the Creative Cloud Apps panel with the text, "up to date."

[#7]

Hi Michelle, you solved my problem! Thanks!!!