This weekend I rented a Canon 5D Mark iii. I have downloaded the files and all of the thumbnails in camera raw say CR2 and when I try to open Photoshop does not recognize this product.
Camera Raw CS4
Canon 5D Mark ii
I have checked my updates folder and all my updates are current. Do I need to upgrade to CS5 or is there a way around this?
Thanks for th info on the Canon Utility but how do you un install it?
I had a problem like this with Lightroom 5.7. With a Canon 350D, which is 2008 vintage. I could see the thumbnails but couldn't import them. An error message came up in Lightroom to say the CR2 file format wasn't supported. It was odd because the in the previous days I'd had no problem. I had imported images images from the 350D CF card to the same computer using Lightroom 5.7. The issue turned out to be the card reader I was using. I had misplaced my normal card reader and tried to use an old one I had stored. I reached this forum and found others with a similar problem. I am using the Q Pix digital all in one card reader/ writer III which works. I posted this in case in some instances of CR2s not being read it might be worth checking your card reader.
I have Photoshop Extended 5, upgraded from CS4 and a Canon 5D Mark III. Can't open files. What download do I need to use to get these images recognizable in Camera RAW?
I'm running into the same problem. Lightroom won't recognize my RAW files from my Canon 5D MIII. Made all the updates needed, and it still won't work. Any suggestions?