Histogram and image problems in camera raw

[bharatd72693635]

I am using Camera Raw with Photoshop CC 2018 and am having trouble with viewing the histogram.  Here's a picture of the camera raw UI for one of my pictures...

Also, if I attempt to resize the camera raw window, my picture above also becomes "garbled" just like the histogram view....

Any suggestions on how to fix this?  I've tried re-installing the camera-raw 10.5 plugin once, and that did not help.

Thanks

[Peru Bob]

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

[bharatd72693635]

Display Driver update did not help.

Interestingly enough, opening the raw file in Lightroom Classic CC does not show this problem.  It's only with Photoshop CC 2018.

[gary_sc · Accepted solution]

Hi Braratd,

Have you tried to turn off "Use Graphic Processor" found in the ACR preferences?

Parallel to that, what is your operating system (and what is the model of your Graphic Processor)?

Thanks,

[bharatd72693635]

Hi Gary,

Turning off the "User Graphics Processor" option in the ACR preferences worked!  With that turned off, I'm able to see the histogram and image without any distortion.

Thank you!!

PS: My graphics processor (as reported by Photoshop is an "AMD Radeon R7 M270"

[gary_sc]

Hi Braratd,

I know that Adobe staff look at these forums and that will let them know that there is an issue with that processor.

Best,

Gary

[dutchshane]

i am currently having the same issue with 2x Geforce RTX 2080 Ti set up in SLI. i know that i can turn off the GPU but thats a lot of time wasted for a workaround... is this problem ever going to get fixed?

[D Fosse]

You probably have to ask Nvidia about that. These things are nearly always driver bugs.

One thing you can try is to install the "studio" version instead of the "game ready" driver version.