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camillaergo
camillaergo
Known Participant
March 1, 2016
Answered

1/3 of the videos on a slide are invisible when published/previewed

  • March 1, 2016
  • 2 replies
  • 163 views

My slide has three columns of 5 buttons each.

Each button "shows" a group containing a semi-opaque background, the video, and a close button — to create a lightbox style effect.

I created each of the 15 by copy/pasting the first "master", and then updating the video and renaming the layers. Everything is super tidy and organized.

But only the last 10 (col 2 & 3) work. These were created last. The entire first column launch the background and the close button but the video is invisible.

What I have tried:

  • creating advanced actions for show rather than using the default action
  • putting in a different video into the group (does not work)
  • linking the button to a group that does work (works! bot is wrong video)
  • cloning a working group and updating the video (no)
  • creating a new group totally from scratch, not duplication (no)
  • fully exited an restarted captivate (no)
  • duplicated the offending slide and then deleted all the *working* buttons leaving the non functioning ones (the first button now works, the remaining 4 launch the video playe, but no video, whereas before they would not launch the player at all)

When I duplicated the slide i did not change anything about that first button, so essentially it does not work on previous slide but does work on this...

I have been googling becasue I just have this suspicion that maybe there is a limit of 10 videos per slide...or of videos per project and somehow I am just 5 over.

This topic has been closed for replies.
Correct answer RodWard

I see a lot of issues like this.  You're trying to do everything on one slide and with a complex interaction that's almost always a bad idea.

By all means use your buttons to launch the videos but put them all on different slides.  Jump to the video slide via the button and then back after the video ends.  ]

You can still make the slides LOOK like they are light boxes.  The end user will be none the wiser.  But this way it will all be much easier for you to maintain and you won't be overloading a single slide.

2 replies

camillaergo
camillaergoAuthor
Known Participant
March 1, 2016

Yep, it's official — all 5 wonky videos work when the 10 working videos are removed from the slide.

Lesson of the day: there *is* a limited amount of videos allowed per slide — which google won't tell you.

I hope this saves someone else the 4 hours of life I'll never get back!

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
March 1, 2016

I see a lot of issues like this.  You're trying to do everything on one slide and with a complex interaction that's almost always a bad idea.

By all means use your buttons to launch the videos but put them all on different slides.  Jump to the video slide via the button and then back after the video ends.  ]

You can still make the slides LOOK like they are light boxes.  The end user will be none the wiser.  But this way it will all be much easier for you to maintain and you won't be overloading a single slide.

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