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R
rcas
New Participant
July 16, 2013
Question

Activation malfunction - "Clock" failure

  • July 16, 2013
  • 1 reply
  • 547 views

I keep getting the same failure and can't activate my Captivate 7 software.

Although the date, time, and time sone are correct for my location in Australia.

Can anyone help me with this?

Thanks.

This topic has been closed for replies.

1 reply

Varun Kalra
Varun Kalra
Participating Frequently
July 18, 2013

Hi there,

Is it a full version or are you using the subscription?

If it is a full version, then you can activate the software offline. Go to http://www.adobe.com/go/getactivated

It seems that something is blocking Captivate to connect to internet, it can be system firewall or network firewall.

You can check troubleshoot connectivity issues for activation, in this article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Thanks.

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