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Adding a Drag and Drop interaction causes a brief white background when played

New Here ,
Dec 11, 2019 Dec 11, 2019

I am in Captivate 9 and windows. I added a drag and drop interaction and everytime I play it, I get a brief white background then it plays as normal. How can I fix this?

 

Angela1.png

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LEGEND , Dec 11, 2019 Dec 11, 2019

You may solve it by cloning the Blank master slide, and have the background in the master slide as background. Too many developers do not use themes and master slides in a proper way.

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LEGEND ,
Dec 11, 2019 Dec 11, 2019

What is the master slide you are using? 

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New Here ,
Dec 11, 2019 Dec 11, 2019

It is blank that I put a background on, I use it for all the others, with no issue. But every learning interaction causes a brief white screen.

 

1.png

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LEGEND ,
Dec 11, 2019 Dec 11, 2019

You may solve it by cloning the Blank master slide, and have the background in the master slide as background. Too many developers do not use themes and master slides in a proper way.

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New Here ,
Dec 12, 2019 Dec 12, 2019

So that worked for that slide. But I still have the jeopardy widget that shows white too.1.png

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LEGEND ,
Dec 13, 2019 Dec 13, 2019

Where did you ask about that widget? It is not in the original question AFAIK.... 

BTW that interaction is no longer available in my version which is 11.5.

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New Here ,
Dec 13, 2019 Dec 13, 2019

OK, thank you, I will start a new post.

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New Here ,
Dec 13, 2019 Dec 13, 2019
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It actually happens when I insert any of Captivate's Learning Interactions.

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