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Use company's test version of captivate 12.3. On fail set result 1 to go to a certain slide it always to the first question in project. Why is it doing this and why can't tell it to go any slide of my choosing?
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Retake Quiz and Review Quiz will only take you to the first slide that contains either a scored interactive component (e.g a button) or a quiz question.
If you want them to take you to a slide BEFORE the first scored slide, then you just need to add a button to that slide and make sure that button is selected to report to the quiz.