adobe captivate 2019 to update new version

Report · Aug 20, 2024

Hi

I recently purchased the latest version of Adobe Captivate, and I am excited to start using the new features. However, I am facing an issue when trying to open my old projects, which were created using Adobe Captivate 2019.

Whenever I attempt to open these projects in the new version, they do not seem to load properly, and I am unable to work on them. This is causing a significant disruption, as I have several ongoing projects that I need to continue working on.

Could you please provide guidance on how to resolve this issue? If there are any specific steps I need to follow or settings I need to adjust, I would greatly appreciate your assistance. Additionally, if there is a compatibility issue, I would like to know if there are any available workarounds or if an update is planned to address this problem.

Report · Aug 21, 2024

Sorry, but currently there is no compatibility between the new Captivate and the classic Captivate.

However, you should be able to run a copy of the classic version as well for those times when you need to update old projects.