Adobe captivate crashes when I try to launch video demo.

Please take a look at https://helpx.adobe.com/captivate/kb/adobe-captivate-crashes-on-video-demo.html

For other issues in Captivate, please see https://helpx.adobe.com/tech-comm-suite/kb/known-issues.html

Thanks,

Saurav

I saw that you posted a reply on another thread about a similar issue from the middle of last year:

https://community.adobe.com/t5/captivate-discussions/captivate-2019-new-v11-0-5-quot-fatal-error-quot-in-hidden-window-assessment-one-screen/m-p/12720429/page/2#M295931

However, replacing the Capture dll on your Captivate 11.8 version with one from an earlier version of Captivate is not necessarily going to be a solution.  Unless you thought to keep the capture.dll file that originally belonged to 11.8, I would recommend that you remove and reinstall Captivate 11.8 completely again so that you are starting afresh with all the right files that are supposed to be part of that version.

If Captivate was crashiing when attempting a video demo, that could be due to other causes.  For example, not launching Captivate using Run As Administrator privileges.  Are you doing that?

Is Adobe not doing anything for it. It is getting very irritated. Why does Adobe expect us to pay for a software which has issues and which has not been fixed for a long time.