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M
maeratq
Participant
November 7, 2019
Question

Adobe Captivate installation problem

  • November 7, 2019
  • 1 reply
  • 260 views

Hi,

 

I'm trying to install the trial version of Adobe Captivate from the following website:

https://www.adobe.com/products/captivate.html

 

I'm getting the following error when I try to install the software (images attached).

I'm using Macbook Pro (macOS Catalina 10.15.1)

 

Any solutions?

 

Thanks!

This topic has been closed for replies.

1 reply

4
4_8_0_5
Participant
November 7, 2019

Hi,

 

I have exactly the same problem... running latest macOS Catalina 10.15.1.

 

https://www.dropbox.com/s/o4p5073cpilwfvi/Install.log?dl=0 

 

any suggestions?

 

Thanks you!

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
November 8, 2019

It seems you haven't been watching the threads on this forum about MacOS Catalina having broken all versions of Adobe Captivate.  Adobe intends releasing a patch for Captivate 2019 sometime in the near future but that could still be weeks away.

4
4_8_0_5
Participant
November 13, 2019

Hi RodWard,

 

thanks for your message! I'm tired of waiting for the fix so I downgraded to Mojave. Everything works now

 

have a great day!

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